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Apply PAN India Complaints & Reviews

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Updated: Apr 12, 2025

Complaints 347

Resolved

54

Unresolved

293

So far, so good. Apply PAN India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Apply PAN India will keep up the work and continue to help more customers with their concerns even better 🤝

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HI,
I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing
PAN CARD-HQEPP5921A
NAME-ATUL PANDEY

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 27, 2023

We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
'Building for A Billion'

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On 23 May 2023,

Dear Sir/Madam, I filled Up The form To Make Correction In The Pan Card with Taken Number [protected] and also paid the payment of Rs 106.90 Payment Was Successful But e-sign aadhar Authentication Failed. So I want To Get my deducated Money.

Date - 23/05/2023

Token Number-[protected]
Transaction I'd[protected]

Kindly do the needful

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

May 30, 2023

We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
'Building for Billion'

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

May 30, 2023

We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will resolve your query at the earliest.

Team Protean!
'Building for Billion'

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Myself Senthil kumar, my pan card was returned due to insufficient address, pls send it back, (Article No:JN[protected]IN Not Delivered - remarks Insufficient Address on 24/04/2023 13:30:28 - INDPOST)
Pls send it again to the same address
2/180, Netahji nagar 2nd cross, Salem byepass, Krishnagiri, Tamilnadu-635001

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S

Senthilvihaan

Apr 24, 2023

My number is [protected]

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I tried to fill the pan application through the nsdl website and selected the e-sign verification process. after filling in all the required details it took me to the payment page and I have made my payment of Rs. 106.90 using Paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after some time. I am not able to proceed further.

My token no is: [protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 10, 2023

Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in

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Address: B146karamchari colony, alwar

Cannot proceed futher in this online pan appliaction

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 3, 2023

Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.

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Your e-KYC/e-Sign based request has failed hence you cannot proceed the application with e-KYC /e- Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

Now what should I want to do?

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Feb 7, 2023

Inconvenience caused is highly regretted. Kindly E-mail your query at [protected]@proteantech.in or call us on[protected]

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Address: A-702, Shree Sanidhya Flora, near VIP road Club O7, Maher street, Shela, Ahmedabad

I applied for PAN card on https://www.pan.utiitsl.com/PAN_ONLINE/CSFPANApp. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submition mode.

My amount is still not refunded. How to get the Amount.

Application Number : N[protected]

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I applied for my sister pancard and after it came to me. I tries to open bank account online. But pancard number is showing invlid. Please find me solution for this problem asap. Pan card number- IHQPD7506F

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jan 3, 2023

Inconvenience caused is highly regretted. If applied through Protean, we request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.

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HI,
I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing
PAN CARD- HGTPP6179P

NAME -POOJA

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Website: Velex

My pan crad is not delivered no [protected] ita. Very urgent please reply me

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Oct 18, 2022

We request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.

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I have have applied for Name Correction on PAN card from utiitsl
site. Since last 5 days the status is showing
"Application is incomplete. Please upload the documents (scanned images)"

There is no way to upload the document in the site.

Aug 15, 2022

Complaint marked as Resolved

Apply PAN India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2022

Apply PAN India Customer Care's response Dear Anurag,
you applied through UTI site, so please contact to UTI for
the issue
thank you

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Apply PAN India Customer Care

Aug 14, 2022

Verified Support

Dear Anurag,
you applied through UTI site, so please contact to UTI for
the issue
thank you

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Address: PASHVA 23, TORAL SOCIETY, BEHIND KUBERESHWAR MAHADEV TEMPLE

With reference to above subject i smitaben rajendra patel d/o pratapray vallabhdas parekh, having pan no. Aaopp6574e and d.O.B. : 22/12/1961, residing at 23 toral society, behind kubereshwar mahadev temple, manjalpur, vadodara-390011. Made a application through your company, still it is showing incomplete application with reference no. U[protected] on 22/3/22, pls guide me which documents i have to send physicallly or where to upload so i can complete the application,
thanking you

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 11, 2022

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. Protean e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, Protean or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 500079

PAN not delivered more than a month. Trackon courier services is not picking up courier. How much time it takes? its been already 50 days.

How do I know status? Why courier is not delivering?

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I use NSDL website to reprint Pan Card but the
balance got deducted from my account and nothing proceeded further.

I didn't get my money back to my account . please refund as far as possible.

Date of the incident[protected]

Transection details

UPI ID Paytm[protected]@paytm

Order id- 1010101787239260720221128441658815124520

UPI REFRECNCE ID[protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Aug 1, 2022

Inconvenience caused is highly regretted. Email your query to [protected]@nsdl.co.in / call on[protected]

Nadiya Parveen's [Complaint's author] reply, Aug 5, 2022

Plz resolve my problem ASAP.

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I am Mr. Ananda Krishnan A. I have submitted online form for change in name for Pan card online. I have submitted all the required documents and completed the payment of Rs. 106.9/- online. I have got the error message and asking me to submit the form physically.

So, please do the needful and refund my PAN Card application amount Rs. 106.9/- on the payment account.

Regards,
Mr. Ananda Krishnan A

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 22, 2022

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. Protean e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, Protean or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Mettur,Salem Dt

My pan application have been rejected while doing ekyc and asked me to generate new token and apply again when will i get my refund...

token no: [protected]

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I had not received my pan card yet but on checking status showing your pan card has been delivered on 24june, 2022 by velex logistics pvt Ltd.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 12, 2022

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. Protean e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, Protean or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I had paid money from UPI I'd and my money has been deducted from my bank but uti shows payment fail...

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 16, 2022

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. Protean e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, Protean or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Respected sir/madam,

I have received an sms on my mobile that “Letter sent for discrepancy found in PAN application acknowledgement no.[protected]“

But I have not received any letter in my mail, please send it again on: [protected]@gmail.com

Thanx,
Arshdeep singh

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

May 25, 2022

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDLe-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Subash Nagar,Jeddimetla,Hyderabad-500055

Dear Sir,

I have applied for PAN more than one week but till today[protected] my application is under process at NSDL, My ACKNOWLEDGEMENT NUMBER [protected], Please its very urgent do the needful.

Jun 13, 2022

Complaint marked as Resolved

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