Apply Pan India — Extremely poor service. Requesting a refund

Address:

The company is located in Delhi.

I have applied for my pan card more than 3 months ago. They barely reply. Even if they reply they simply tell that it's processing. I don't understand for how long they'll process a single pancard. All my works at pause due to their laziness. Also, I have read many reviews that they are fraud. I want my money to be refunded. Please look into the issue ASAP. I don't want 500rs to be wasted because of this useless company.