Apply Pan India — No refund after cancelling their service

Address:

Parsh Tax Solutions LLP Address: 3 B, Ground Floor, Lane No. 2 KaharSingh State, Saiyed-ul-ajaib Westend Marg, New Delhi-110030

I have tried Apply Pan India’s services on 16 Sep 2020 for amending my address in my pan card and paid Rs 499 through Paytm. But after that the website advised me to courier my Aadhar Card copy and Application form (hard copies) to their address in Delhi. This is highly misleading.

When signing up for the service followed by payment, little did I know that the traditional way of sending documents is needed to do the actual job!

I immediately requested for cancellation and refund quoting the payment transaction ID through their online feedback form (no email or active phone number for this company).

I have sent another request for refund on 17 Sep 2020 as well but to no avail.

Please take necessary action to refund my money.

Thank you, Suresh Kumar, Bangalore