Apps Daily — No refund, no hand set they robbed me

Address:

Pune, Maharashtra

Hi I’m AshishGulrandhe, I purchase Blackberry Q5 in the month of November i used the handset for 2 weeks and it was fallen in water and got water damage. I have contact shop were i have purchase my handset and insurance.
They arrange person from Apps Daily he arrange a call to pick my mobile through the channel partner Repair Easy( located in Pune). Due water damage the service didnt accept it under warranty. So repair easy has given some estimate of Rs.4200.00 initially. The phone was repair send to me but some key were not working so i didnt accepted send it back to repair easy then they said i was told me due to water damage motherboard had problem. So they said it come under total damage (repairing cost is more than purchase cost). Apps daily send me a mail of total damage (Below)
(ASSESSMENT - AppsDaily Damage Claim (AD_D_131214_[protected] ashish gulrandhe (Total loss))

from:[protected]@appsdailyworld.com
to: ashish.[protected]@gmail.com
cc: [protected]@appsdailyworld.com
Dear ashish gulrandhe
Based on the scan documents submitted in respect of captioned mobile handset damage, Insurance Company has processed
the claim on TOTAL LOSS BASIS. Assessed claim amount works out to Rs.11478/- to be finalized
by insurance company subject to submission of ALL ORIGINAL DOCUMENTS and DAMAGED EQUIPMENT INCLUDING FULL BOX WITH ACCESSORIES
to our office at the following address:
Apps Daily Solutions PVT LTD.
Mobile Claims processing Division
6th Floor, C-Wing, Oberoi Garden Estates,
Chandivali Farm Road, Andheri (E),
Mumbai 400072, INDIA.
Claim Assessment Details are as follows :
CLAIM CALCULATION:
INSURED VALUE = 14214
DEPRECIATION @ 15% = 2132
POLICY EXCESS = 604
[protected][protected]
NET ASSESSED LOSS = 11478
(ASSESSMENT - AppsDaily Damage Claim (AD_D_131214_[protected] ashish gulrandhe (Total loss))

I have submitted very thing to them now i dont get claim amount and do not have even handset with me. I contact many people( area Sale manager( Maharashtra): Mr. Antony, Mr.Ruprao, Mr. Mukesh) on one respond to me dont even pick my calls and call center says and mail
Damages mismatched.
Remarks : Damages mismatched with actual damaged handset, which we have received.

Who can help me out from case, i request not buy this insurance for your mobile this are fraud people( Ek no Natvarlal type people).