Apps You Need — claim payment not received

Address:834003

I have submitted complaint for my handset damage in 22/10/2016. After some days a ecom courier guy come and collect my handset, charger and all documents. After some days apps you need guys told me that my handset got total 100% damage... So they will refund my money...
After that they are demanding handset box and accessories... I told him that i have already handed over all thing to courier guy.. Then executive told me that you will receive amount on 1st week of april.
After that i am waiting and waiting...
Calling and calling...
At consumer complain number executives are behaving very rough...
Now today is 22/7/2017...
Approx 270 days gone but still i am waiting...
I am submitting receiving of courier copy and screenshot of my claim process...
Just want to know will you release my claim amount or not...
Otherwise i will go to consumer forum for justice.

Name : satyendra kr. Srivastava
Claim no : d[protected]
Policy number :[protected]
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Apps You Need customer support has been notified about the posted complaint.
Jul 22, 2017
Updated by vardaandecor
Just send mail to apps you need and some other referral office with cc of my ranchi consumer forum also...
Complaint comments 

Comments

Hi

Since Apps you need is TPA of New India assurance (NIA)mail your issue to the grievance desk of NIA.

Email: renjit.[protected]@newindia.co.in
E-Mail: customercare.[protected]@newindia.co.in

Do mention the below details while mailing to the above

Policy number
Claim ID
date of claim
email id, contact number
CIN Customer Name Mobile Email IMEI
DFEB19666 Rathod Shahabaz Pravinsinh [protected] [protected]@hotmail.com [protected]
Damage
Invoice Amount Ageing since activation Depreciation Rate Depreciation Amount Claim Amount Excess Fee Payable Amount
₹ 9750 57 days 10% ₹ 975.0 ₹ 8775.0 ₹ 500 ₹ 8275.0

plc.clear my cheqe ..

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