[Resolved] Apps You Need — Delay in delivery and no proper updates from service provider | |||||
Hi team, I am facing the issue with the above service provider in against of my phone. I have submitted my phone to the company, as per the procedure and waiter for same, but this people have not repaired my phone yet. As per the policy i have waited for as many as days they ask for, but every time they have failed to provide me the service for which i have paid them. More over it, they are not even having courtesy to revert me on my equerry, People are so unprofessional that they do not even talk and understand the problem in fact they start telling something different and problem is there itself. People do not help you out, but two different people will update you two different status, for ex:1 say it will be delivered in 10 working days, other guy say it will take more 25 days and then we will update you on status. When i am asking them to update status for the same on their dashboard, they are not doing it and giving technical error reason As per policy they it should take 30 working days after phone pick up from address, but today is the 82 day after my pick up of phone from my location, still in repairing status. Apps you need kindly stick to you policy and provide services and stop cheating and misguiding consumers. My cin no dmar13799 docet no:[protected],. Was this information helpful? | |||||
Sep 6, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Apps You Need Customer Care's response Dear Claimant, Your repaired handset delivered at your registered address on[protected] by Delhivery Courier which tracking no. is[protected]. Thanks & Regards Mukul Verma | |||||
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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