[Resolved]  Apps You Need — Delay in repair and response

Address:Patna, Bihar, 800001

Dear sir, it is abt 75 days that my claim was approved and the set was picked up from your side on 8th march. But after that there is absolutely no response. Everytime your committed date has been elapsed we asked for delivery of my my phone you people came with a great idea that you need some more time. Better you close down your company and stop harassing consumer. Please reply why one should not go to consumer forum and take a legal action for the mental harrasement i have been going through these past two months.

Regds
Quazi ekta

Dmar20501
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Jun 22, 2017
Complaint marked as Resolved 
Apps You Need customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Apps You Need Customer Care's response
Dear Claimant,

Your repaired handset dispatched on[protected] by Ecom Express which awb no. is[protected].

Thanks & Regards
AppsYouNeed
Complaint comments 

Comments

Yes file a for against them
I don't think they could respond to the complaint filed over phone. They are resistant variety
They have all the rights to reject your claim. I written on claim form that accidental screen damage and share the image. They said screen damage shown in picture doesn't match. How can you judge at your own. They have taken 4000 Rs as insurance and rejected without a genuine reason. Jeevan Kasara
[protected]
[protected]

It's been 4 months and this fraud insurance company is not returning my brand new I phone 7. The customer care is only till pick up then they vanish. A strict action should be taken against apps you need and it should be fined and shut down.

Why is this fraud company not reverting back ?
If you want your phone back file a consumer case
Sumitshveta's reply, Aug 4, 2017
Thanks ...I have filed a complaint in the consumer court on phone call lease guide if I should file an FIR against apps you need ??
Sumitshveta's reply, Aug 4, 2017
Thanks ...I have filed a complaint in the consumer court on phone call please guide if I should file an FIR against apps you need ??
Yes file a fir
As they will not return your phone otherwise
Sumitshveta's reply, Aug 17, 2017
Thank you
please tell me something mera phone 22/8 ka unke pas he mene unse kha ki mujhe koi service nhi krani aap sirf mujhe mera phone vapis krdo pr vo log thik se bat bhi nhi krte or phone dete hi nhi h please tell me what will i do

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