Apps You Need — duplicate & tempered parts have been replaced

Address:700054
Website:www.appsyouneed.in

After lot of follow up and intervention of new india assurance i have received my hand set which had a broken lcd/touch panel, which apps you need had replaced with a duplicate one, the duplicate touch panel is not functioning, head phone was not working, volume up button not working and above that the courier company has charged rs. 500/-
On the next day i have visited the authorized service center of and they have said the quoted “touch with lcd found tempered and not the original one” for your reference the authorized service center report is attached.

I had 2 years manufacturer warranty which has been void as duplicate parts has been used.
I demand compensation for the above fraud
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Apps You Need customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by Rohit0214
For your reference :

Claim Id: PDMAY29723
Insurance Reference Number: IRN475537
Master Policy Number:[protected] (Please find attached the policy copy)
Insurer: The New India Assurance Company Limited
IMEI/ Serial No.: [protected]
Brand: OPPO

Model: X9009
Invoice Number: MBO/0616/1109
Invoice Date: 08 Jun, 2016
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