Comments
Since Apps you need is TPA of New India assurance mail your issue to the grievance desk of NIA
Email:renjit.[protected]@newindia.co.in
E-Mail: customercare[dot]ho(at)newindia[dot]co[dot]in
The insurance company should deal with your complaint within 15 days.
If no resolution received mail to
[protected]@nic.in
[protected]@irda.gov.in
Do mention the below details while mailing to the above
Policy number
Claim ID
date of claim
email id, contact number
Email:renjit.[protected]@newindia.co.in
E-Mail: customercare[dot]ho(at)newindia[dot]co[dot]in
The insurance company should deal with your complaint within 15 days.
If no resolution received mail to
[protected]@nic.in
[protected]@irda.gov.in
Do mention the below details while mailing to the above
Policy number
Claim ID
date of claim
email id, contact number
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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46%
Complaints
454
Pending
0
Resolved
208
123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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Even I am facing issue with claim and they are taking unacceptable time to get my handset repaired on the grounds that the spare part i.e the screen which was broken is unavailable with the authorized service center, which is unacceptable because on approaching the handset manufacturer they claimed and assured that any spare part can be made available pan India within 24-48 working hour.
I suggest you mail your concern to the New India Assurance Co as Apps India is working as third party with New India .
Visit the below link for mail id
http://www.newindia.co.in/Content.aspx?pageid=73
E-Mail:ng[dot]srinivasan(at)newindia[dot]co[dot]in
E-Mail: customercare[dot]ho(at)newindia[dot]co[dot]in