[Resolved] Apps You Need — Phone Not Received

mkungwani

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.appsyouneed.in/index.html#contactus

Hi,
I am writing this mail in relation with Apps You Need. "Apps You Need" is Mobile Insurance Company. I bought Iphone 7 last year and while buying my phone I insured my phone for any physical damage. I paid 6000 for this service assuming that If something happens to my phone it will be repaired. On 30th Jan'17 my phone fell down on Indore Airport and screen of my phone was cracked. I registered claim and sent my phone to Apps You Need on 15th Feb'17. Since then I have not received any update on my phone nor anyone is calling me to give me update. Initially, online status was showing that my phone will be delivered on 7th March'17. Post this, status changed to 13th March'17. Today is 28th March and still I have not received any update on the same. I want my phone back. I paid for this service.
Please Help.

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Jun 6, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Mar 28, 2017

Updated by mkungwani My Complain Number is SD[protected].

Verified Support

May 06, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your repaired handset dispathed at your registered address on[protected] by Ecom Express Courier which awb no. is[protected].

Thanks & Regards
AppsYouNeed

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Comments

Virat Jagtap

from Mumbai, Maharashtra

Mene apps you need ka insurance liya tha... aur mene 19jan ko complaint register kar di uske bad 6th feb ko approved ho gaya aur mujhe bataya gaya tha ki tumhara ph 1st march ko mil jayega ... tabhi ph mila nahi uske bad 26 ko final update dene wale the abhi tak kuch update diya nahi hai..