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Apps You Need — poor service

Address:411001
Website:www.appsyouneed.in

Name: shadab bhatta
Complaint no: ew072
Air way bill :[protected]
Cif no: [protected]
My cell phone was picked from my home about 2 months back, since then your executives are holding me on saying 24-48 hours.. Is your customer a fool? Why cant they give proper service? Your senior staff "kalpana pathak" has told me i would get my phone by 10/07/17, its 21/07/17 now... Your executive chanvi singh states she cant transfer call to senior as its not in her authority, (What the #?), don't tell me you cant transfer calls to seniors when customer asks... Your executive ranjeet singh says seniors aren't available.. # i[censored] cant get details just go to hell bloody and get my call connected to someone who can deal, why moving around your filthy # in between... After all this i talked to them nicely and they keep on holds for 10-15 mins... I wanna know is this the way u provide service? They hire unqualified people who just work for thier own money.. I want my cell phone either repaired or replaced asap
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Comments

Hi

Since Apps you need is TPA of New India assurance (NIA)mail your issue to the grievance desk of NIA.

Email: renjit.[protected]@newindia.co.in
E-Mail: customercare.[protected]@newindia.co.in

Do mention the below details while mailing to the above

Policy number
Claim ID
date of claim
email id, contact number
Reply
I have bought the insurance since January but till now I am not provided with the id and password
Reply
Dear sir
I have given my phone for Repair my claim No DFEB22250 IRL NO IRN458195.I got massage from your side that the phone was physically damaged and will pay though cheque.But idid not get any reimbursement for the same now I want my phone or cheque as soon as possible.

Regards
Abhishek Kumar
Reply

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    123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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