[Resolved] Apps You Need — Unethical behavior | |||
My name is Aaron and i am a resident of Pune. I had purchased a Phone from big c mobile mg road and i have the invoice for it. The Invoice number is[protected] the invoice number mentioned in the insurance policy is 11858 and when i asked the sales person he said it is ok as they have been told in their training that they have to enter the last 4 digits of the invoice number. Now the thing is since i the phone is physically damaged i wanted to claim insurance but they have rejected the claim as the entire invoice number has not been mentioned. And when i have call the company they have been totally rude and just ignored the matter and not understood the issue. CIN: D[protected] This is the complaint ID Request for some assistance. Was this information helpful? | |||
Jun 26, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support May 16, 2017 Apps You Need Customer Care's response Dear Claimant, In your case which handset invoice you submit us this is not match with our check list and also invoice no. not matched. As per NIA policy your claim is repudiated. Thanks & Regards AppsYouNeed | |||
 1 Comment | |||
Comments
CIN D[protected] The insured was claimed for mobile.The total documents of the mobile was submitted on 17th October 2016.Status report was "PICKUP PENDING" but still now neither any massege nor any phone calls came and the mobile has not been picked up.Please take some necessary action immideatly.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
454
Pending
0
Resolved
208
123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
View all Apps You Need contact information