Appsdaily — Inordinate delay in repairing mobile handset | |||||
My brand new handset samsung note 5 was unfortunately fell on the road and the display was not working. I had submitted my handset on 5/4/2016 under intimation no. Ad_d_010416_3019690 with appsdaily connect center. The company's call center always found to be sleeping as i had to hold the line for more that 30 minutes every time i called up. No status used to be posted on their website as well till a month passed. After followup for more than a month, now the insurance company has approved for repair and only god knows how many more days this unprofessional company will take to repair my handset. I suggest all not to opt this company for any insurance of electronics products as one has to suffer a lot by waiting and waiting without any proper response rather spend bit more and get the repairs done at product's company's authorized dealer. Rajiv gandhi Was this information helpful? | |||||
AppsDaily customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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Touch damaged.
Sim tray damaged.
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