Appsdaily — Insurance claim for my samsung s7 edge with apps daily | |||||
My self manoj gupta, as i have taken a insurance with apps daily for my samsung s7 edge, then my phone got damaged in an accident, so i reached the appsdaily company for repairs on 30th dec 2016, as per their condition i paid them rs.3354/- as they demanded for repairs, but after one month of continuous followup by me they refused as they told the phone is unrepairiable, so they asked me to pay another rs. 13416/- so they can replace me my samung s7 edge, but still after around 20 days of paying the second payment asked by them i didnot received my phone, during my follow up with customer care they say they didn`t knew about the replacement status, and now i cannot connect the customer care from last 3 days. I am not getting any reply from the company at all. Was this information helpful? | |||||
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AppsDaily customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have taken apps daily insurance while purchasing mobile. My HTC one me dual sim screen got damage in month of december 2016, I gave my mobile to apps daily on 16 Jan 2017 for getting screen repaired, since then i tried to contact apps daily many times for checking my claim status. Every time i get in reply that your documents and phone was received.It does not tell when my phone would be returned after removing defect and taking too much of time.They even asked for rs 1500 which i deposited on their account before taking my phone for repair. Initially while purchasing insurance they charged Rs 3000, total company has charged Rs 4500 and taking two month time in repairing mobile phone. Many a times the helpline no does not work and its also not calling back with detailed claim status it used to do in Feb 2017. I doubt that i will get back my phone or have I lodge FIR against company or their manager for getting it back?
Regard
Tanu Agarwal
ADN_160117_[protected]
Mob no [protected]
Regard
Tanu Agarwal
ADN_160117_[protected]
Mob no [protected]
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My Intimation ID:AD_D_060416_3023991
Kindly HELP.
Company:Apps Daily.
Mob:[protected]