Appsdaily — Long delay in getting the claim money

Address:	Mumbai City, Maharashtra, 122016
Website:	Appsdailyclaims.com

I have claimed for the repair of my Samsung A5 on 9th or 10th May 2015 then i got the mail on 20th May 2016 stating
"Based on the scanned documents submitted in respect of captioned mobile handset damage, Insurance Company has processed
the claim on TOTAL LOSS BASIS. Assessed claim amount works out to Rs.10921/- to be finalized by insurance company subject to submission of ALL ORIGINAL DOCUMENTS and DAMAGED EQUIPMENT INCLUDING FULL BOX WITH ACCESSORIES to our office at the following address"

Then I have send the all the documents and accessories to the Mumbai address give on the mail. However I do not got any response from them. How long you are going to take. it is really very frustrating and irritating. Now I do not have my phone or accessories and documents. Please get it sorted out as soon as possible.