Appsdaily — My phone was stolen no one can response.

Address:	New Delhi, Delhi, 110007
Website:	Apps Daily

My phone has stolen and i was using samsung j7 mobile when i was purchase this mobile i purchase a apps daily theft and damage service form apps daily company. When my phone lost have generate online request apps daily website when i register a claim intimation number is atn_030617_[protected]. To know more about the newclaim process.
When i call or email no one can response and i hv already courier all the documents mention there address. And courier detalis are mention below they have recived all the documents but they will not give any response. So please help.