Appsdaily — Never buy insurance from appsdaily

Address:

711101

My appsdaily insurance claim was approved 2 months back but i haven't received the handset yet. The customer care executive never picks up the phone. Both the stores kolkata mr. Debasish (Moble no. [protected]) and mr. Sagar at howrah (Mobile no. [protected]) never picks up the phone. Just wondering what they have been doing with my samsung e7. Even though the claim is passed, they are taking more than 2 months just to repair the screen? This is disgusting. I suggest never take appsdaily insurance, there is no customer care at all. They are fooling the customers as well as national insurance corp. Below is the mail chain in which they are still unaware which executive is answerable for the mess they have created.

Re: ad_d_070516_[protected] manmohan dhanuka
Inbox
X

Claims l3
Jul 26 (1 day ago)

To me
Dear sir / madam,

With the reference to your mail, we wish to inform you that your request has been forwarded to relevant team for further process. Kindly wait for our next update.


Thanks & regards,
Team appsdaily
Customer-care number:[protected]


07/15/2016 20:50 - manmohan dhanuka wrote:
Dear sir,

I have not received the handset till now. Its been more than two months now. Please let me know whom to escalate this issue or else i will lodge a complaint in the consumer court.

Thanks
Manmohan
+91 [protected]

On fri, jun 3, 2016 at 4:09 pm, wrote:
Without prejudice

Dear manmohan dhanuka

Based on the scanned documents submitted in respect of captioned mobile handset damage,
Insurance company has processed the claim on repair basis and the assessed claim amount
Works out to rs.8380/- to be finalized by insurance company only on submission of
All original documents alongwith repair bill cum receipt with paid stamp on it and
All replaced parts/components (As mentioned in the estimate)
To our office at the following address:


U b insurance associates, t-305, #216/13, 4th floor,
(Apps-daily claims division),
Suraj towers, 27th cross,
3rd block, jayanagar,
Bangalore,
Karnataka,
Pincode:560011, contact number:[protected]
Please note, claim will not be processed for payment unless original documents and replaced components are received. Claim assessment details are as follows : claim calculation : cost of repair = 9010 depreciation @ 0 % = 0 policy excess = 500 reinstatement premium = 130 — net assessed loss = 8380 note : reinstatement premium is charged to restore sum replacemet amount of the mobile handset to take care of future claims.