Appsdaily — Not performing their obligation

Address:	New Delhi, Delhi, 110019
Website:	Www.appsdaily/claims.com

I had taken insurance of ASUS phone on purchase of my phone in August. In the beginning of January my phone was damaged and we filed the claim for the same vide complaint no 2329837 on 9 Jan, 16. First of all they took more than a week in collecting the damaged set and sent a message that the repaired set will be repaired by 12-13 February and gave us the name of the dealer responsible for repairing the set. Now when I called their service center on 17th February, 16 I was informed that the claim has not been passed till now and the set can only be repaired after that. Their customer care no. Makes you hold on to phone for 10 minutes and then informs us that all representatives are busy and asks us to call them again. Please help us in getting the justice and penalise the culprit with maximum punitive damages for taking the customers for a ride