Aps (Pli), Additional Directorate General, Aps (Pli Cell), New Delhi Pin-908716. — amount not received

I 945258-f lac juber khan 240 su, diglipur (North andman) surrendered two pli policies via brichgunj fpo port blair
Policy no
Aps[protected]a
Aps[protected]a
I had submitted the original copies of the policy along with bank detail and willing certificate till date it has been been 4 month neither i have received any written confirmation from your office nor is the amount remitted in my account.
I am undergoing a financial loss and the amount is needed. Sir please help me
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