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[Resolved]  Apsrtc — amount debited while online transaction, ticket not booked.

Hello sir,
I booked online ticket from
Apsrtc site. The journey was on 08/09/2020 from parvathipuram to
Visakhapatnam.
While booking the ticket, amount was deducted from my account and ticket is
Not booked.
I'm mentioning the details below :

Ob ref no: [protected]
Date of journey : 08/09/2020
Total amount : 189
Seat no :17
Service code: 8408g/ppm-vsp

I'm attaching the payment receipt and confirmation letter from bank side
That the amount was properly credited to your account.

Please do the necessary action as soon as possible and kindly look into the
Matter and do the needful at the earliest.
amount debited while online transaction, ticket not booked.
amount debited while online transaction, ticket not booked.
amount debited while online transaction, ticket not booked.
amount debited while online transaction, ticket not booked.
amount debited while online transaction, ticket not booked.
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Complaint marked as Resolved Sep 26, 2020
They solved within 14 days after complaining about the issue. Thanks to APSRTC and Ingenico e-payments. They solved my issue very fastly. Thanks for your faster response.

Complaint Status


[Sep 11, 2020] Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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    Andhra Pradesh State Road Transport Corporation [APSRTC]
    Customer Care Service
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    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
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