Apsrtc — Complaint on conductor

I'm travelling with my daughter aged below 5 years from Srisailam to Kodumur in APSRTC bus today i.e on 5 dec 2022. The conductor asked my daughter's aadhar.. I gave aadhar to the conductor.. He asked my daughter's name while seeing the aadhar. I told him name.. again he asked is she a girl r boy.. i answered him my daughter is with "gundu".
How can I prove is she a girl or boy?
Then the conductor argued with me based on his bad experience with one of the passangers.. He doesn't give minimum respect to me.. He shouted on me infront of co-passengers... How can he irritate on me because of his past experience... This is very worst experience to me..
Bus no: AP21Z 0821
Service no: 51125
Srisailam to Yemmiganur service..