Apsrtc — Driver taking bribes from passengers to allow extra luggage and avoiding highway to save toll gate money

Address:

Visakhapatnam, Andhra Pradesh

I was traveling from Hyd to Visakhapatnam. Ticket no. 35532499. in service bus no. 3450. on 12th nov. This bus which was supposed to reach Visakhapatnam at 10.30 am next day morning reached at 1.00 pm. The bus driver delayed the bus intentionally so that some passengers who bribed them could load extra luggage "into" the bus. yes not on top or in luggage cabin but inside the bus. Also, I am confused whether APSRTC authorizes buses to take the route from within villages etc to avoid toll gates. If yes, then why is APSRTC charging toll fee from passengers??? If no, then why are the buses not taking the four/six lane highway meant for travelling between vijayawada and vizag?? its so much of discomfort travelling in such bad roads and if this is what apsrtc gives it to its passengers then i better travel in private travels. If this issue is not addressed then I am going to stop travelling in apsrtc as well as ask all my family and friends to do the same(if at all it really matters to you..)