Apsrtc — Ticket cancelled without intimation

Address:

Bangalore, Karnataka

I have booked my ticket from bangalore to kurnool online and my ticket number is 41530612. I have put my boarding point as majestic, but due to some traffic delays I came to hebbal and have reached there. The conductor told me that he has cancelled the ticket at majestic station. He didn't even call me on my mobile and despite he was very rude in his behavior to answer my questions. Is this the way that apsrtc runs the service and cancels the tickets without informing us. Please tell me as how should I get the fund back, if it's not answered I will post it online about the service and do a consumer complaint.