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Aqua Fit Complaints & Reviews

aquafitindia.com
1.1
Updated: Feb 13, 2020
Complaints 9
Resolved
2
Unresolved
7
So far, so good. Aqua Fit is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aqua Fit will keep up the work and continue to help more customers with their concerns even better 🤝
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Aqua Fit reviews & complaints(9)

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R
Ravi Kiran chinta
Feb 13, 2020
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service related to parts

Address: Meerpet, Rangareddy, Andhra Pradesh, 500097

I have an Aquafit water purifier and the Tap is broken. When called for service, they just suggest to take a new one by replacing it as there are no parts available. When called many times, they saying just to replace a tap nozzle, it costs 2000 which is redundant. This is like looting money for no reason and total unprofessionalism by customer care people. And when asked for manager, they just hang up. I need to take this to another level....
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K
Krish R
from Hyderabad, Telangana
Jun 21, 2018
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water filters

Address: Hyderabad, Andhra Pradesh, 500086
Website: aquafit.com

F r a u d c o m p a n y ...
after you purchase they will show you true picture

dont take a m c from this bogus company.

you can file a case in chikkadapally police station.

We have already inform about it.

put his people behind the bars.

AQUA FIT WATER TECHNOLOGIES, Fake filters Aqua fit a Cheating Company Address: 201, Surabhi Sapphire Comple R.T.C X, Road,...
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A
Anurag Sonti
from Hyderabad, Telangana
Feb 6, 2018
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service

Address: Hyderabad, Andhra Pradesh, 500090

I have requested for installation of aquafit after i have relocated my home. Its been over a week that i have not got any technician to install the aqua fit. There is no proper response from the customer care number. They keep saying that their person in with in the vicinity and would be visiting shortly but no one visited so far. When we call the person (Who is in the vicinity and who is supposed to visit us to install the aquafit ro) answers...
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P
Praveen Doddy
from Hyderabad, Telangana
Jan 10, 2018
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did not recorded my complaint on 9-jan.

Address: 500034

Dear aqua team,

Have called up on 9-jan in morning hours to assist aqu fit leakage, came to know today i, e 10-jan that my request did not considered and not raised a complain on 9-jan, when i insist, help desk saying that they did not raised the complaint and raised on today, this is a false promise from your team and loss of trust for my emergency need. Till now was called up several times and did not ready to provide my...
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J
jackrules
from Hyderabad, Telangana
Oct 10, 2017
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worst service/ unethical / not abiding by service contract note

Address: 500025

Dear fellow readers,

We bought this product couple of years ago and just like everyone else we faced all kinds of problems (Leakage, break down of parts at frequent intervals, pathetic customer and technician service) mentioned by my fellow writers. We had the service recently in sept 2017 and as usual a new problem came up this month. The service guy says they have to replace multiple parts such as pre-filter candle, sediment...
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A
Ananth Pradeep
from Hyderabad, Andhra Pradesh
Apr 4, 2016
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Excellent service

Address: Hyderabad, Andhra Pradesh, 502320

I am using aquafit water purifier for past 3 years. I am totally satisfied with their service and support.
Their technicians change the candle and filter, as per the time schedule without a need for reminder or call.
I have alreay suggested many of my friends to buy aquafit water purifier only .
It is absolutely working fine and our family is satisfied with aquafit water purifiers performance....
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R
Rambabu Kompelli
from Hyderabad, Andhra Pradesh
Sep 29, 2015
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Service is worest

Aqua fit water purifier is the worst service never seen in my life. Please do not buy this product. I brought this product in Nov 2013. with amount of Rs.9500.00, they have given 1 Year free service only. Next year I took AMC for 1 Year for RS.3900.00 that will end in Nov 2015 but now they are saying you have pay money for 3rd filter candle, they promised us give free service, 1 time machine replacement and 3 filter candles. The office...
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S
Sudha61
from Hyderabad, Telangana
Jul 20, 2015
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Service required

Address: Hyderabad, Andhra Pradesh

I T. Rameshwar Rao, have purchased a aqua fit water purifier system in october 2014 with one year warranty .The system is not working since one month.
I have raised a compliant on 27.06.2015 and my compliant no is : 21049.Since the day of registering my complaint they are not responding to it and not even updating the status.
I fed up with them and making a last attempt to take some action towards them so that no customer will...
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S
sridhar_ak
from Bengaluru, Karnataka
May 7, 2012
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Poor Quality of machine and service

Address: Hyderabad, Andhra Pradesh

I had Purchased Aquafit RO+ UV water purifier from Aquafit and found that the quality of the water purifier and its internal parts are of very poor quality and breaksdown every alternate day. Its been 45days and 20 times I had to call for sevice. Its been very difficult to attend the call by their customer care and executies. Their Service is very poor and would recommend everyone not to buy the products from Aquafit.

Regards,br...
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