Wonderchef Home Appliances Complaints & Reviews

Overall coating / finishing is not good plus i received the damaged item. this is not the first time that i received a damaged product from WonderChef. and I'm struggling to get it replaced / returned. Very Pathetic customer support from WonderChef. its is really painful & waste of your time & energy. Please think twice before you place order on this site. they are not agreeing that the fault is from their side. Their executive tried to blame it on me that it might have got damaged after shipping. I'm not crazy to damage the brand new piece which i have bought.
Order ID : 459632
Model - SKU: 60004500
I raised the complain on 3-Apr for refund. but they are not giving me any proper response. they only say that it is under approval.

Dear team

i ordered wonderchef ruby black cooktop glass manual gas Stove of 4 burner from Flipkart order id ( OD[protected]
which delivered on 10 August 2022 with 2 year warranty,

i am writing here to complaining about gas stove,
stove is not working properly from last 15 days, The fire comes out from the burners of the gas stove and also the fire burns around the burner, and the fire...

My complaint number is TN[protected], as per ccare executive it's under process of replacement of the product, please close it on priority. Mobile number - [protected] & [protected].

Pin code - 600099...

Hello,
I purchased a cooker set of five and three liters from the wonderchef store last year. Uptil last month I did not get a chance to use that cooker so once I used it last month for the first time, there was no whistle coming from the cooker and the rice got burnt.
The next time I used it, same thing happened. No whistle.
I called the customer care number provided on the box on 6th September 2023. They registered...

Complaint ID : TN[protected], Complaint ID: TN[protected]

Both my complaints were closed without being solved. I bought a casserole set from wonderchef in June 2023. The set came with broken knobs.

Upon raising issue, I was told I will receive a replacement within 5 to 7 working days. It has been 3 months.

I am located in Singapore and have spent extensively on IDD trying to call wonderchef hotline...

Hi, what kind of customer care is this. Technicians are not at all responding or provide service. Such a pathetic and rude response ever received. They don't bother to confirm the address.

Everytime they just cancel.. And always rude response. It's being 2nd time they have closed the request without closure...

I have brought wonderchef home appliance i.e nutri blend ckm but it's wet blender blades and chopper are not working properly. Wet blender blades leaves black colour liquid inside or outside the jar and chopper blades are not rotating while using.. since it is under warranty pls replace or repair the product....

2wkback I purchased wonderchef gasstove from Deerika mall...the burners fire is very slow...

Post Purchase of this Wonderchef product, I have been frantically trying to contact them to return the product basis - Front door of the OTG not opening, miniature size. I am not receiving any proactiveness from their side to work on the ticket and they have on their own closed the ticket. (Ticket No:[protected]. Whatssap message to number +[protected],[protected] received no appropriate response. They call at odd hours (I had SHraddh...

Less than 9 months - Blender makes a loud sound and smoke comes out. Today there were sparks seen. This is second time this is happening.
This product is dangerous and looks like it will explode. We are supporting a useless product for no reason....

Bought this product last October from amazon which is under warranty .While running the mixer grinder it produce some smell like coil burning . Now the mixer is dead and the blades are cheap quality . I registered multiple mails, made calls, send videos of the defective product like a telemarketer do every possible things under the sky . They are not responding. I lost my money . There service is too bad ....

I have purchase 3 burner stove in 29/07/ 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 90 days and received notification your problem has been solve while was not solve
Kindly exchange...

I have purchase 3 burner stove in August 2022 i have complained regarding stove burner to your customer care after that a technician was came after 20 days he checked and says part will available next 10 days but still not received any part from your side
even after visit problem was increase and still waiting for your technician last 70 days and received notification your problem has been solve while was not solve
Kindly exchange...

KL[protected] - Its been more than a month since i raised the complaint for warranty claim. terrible response from customer care. Even after submitting the photos and other details requested, the ticket is being closed without proper resolution. Last correspondance 2 weeks bck was that a specialist is looking at the case. No further movement....

Your complaint is successfully registered. Here is your complaint ID: BH[protected],
The case is ongoing since last 15 days and till now the company is only giving fake promises and updates and till now the replacement isn’t approved
The agent called tejas wayle
I have a specifically issue with this executive for sharing only misinformation
As updates recieved by calling on toll free number said your replacement...

I purchased kettle 3 months back, but suddenly it's stopped working. There is no current to head water. it's in warranty. Can you please help with exchange or fixing it...

I have complained 3 times in toll free number and sent images of damaged product alongwith waranty cards but still not resolved my compain no.s are MA[protected] and MA[protected]...

Hello, as per the email intimation in the launch of Roti Magic I have pre-booked it on 28th May, 2022, order id - WDCN375076. It was clearly mentioned that the pre-booking amount (5000 rupees) is 100% refundable in case of cancellation after the demo to happen at home. I have waited for 5 months hoping to get a jome demo (which did not happen, only tele demo was faciliated) and finally on Nov 9th, 2023 have requested for cancellation and...

I have been raised complaint for broken lever handle of Turbo chopper, my complaint no. MA[protected]. Please solve my issue ASAP....

Mixer grinder is not starting and it was only 14 months old....