Wonderchef Home Appliances Complaints & Reviews

The order has not delivered and order is in failed delivery status, returned to wonderchef, i have no information on this
Shipment info - SF[protected]WOD

Money Debitted from my accounT Rs.3400 (approx), Need my money to be reimbuirsed

Order WDCN568203
You can track your order using the provided tracking URL: [Track Here](https://d.bik.ai/y/UJnr2OdgPinYLXqbKg8Y).

MYPHONE - +91 [protected],...

Dear Wonderchef Customer Service,

I purchased the Wonderchef Sumo Mixer Grinder online from Amazon approximately three years ago. Within six months, the chutney jar lid became damaged. I requested a replacement chutney jar, and although I was willing to cover the cost of the additional part, it took 2-3 months for the new jar to arrive.

After using the replacement jar for about a year, I ordered another chutney...

Name : DEEPA HARLALKA
Phone Number: 1 and 2 [protected]
Full Address: 104 MANU COMPLEX NEAR SADHUBELLA SCHOOL ULHASNAGAR
State and City: MAHARASHTRA AND ULHASNAGAR
Pin code: 421001
Product: Wonderchef Classic String Vegetable Chopper with 3 Sharp Stainless Steel Blade, Anti Slip Silicone, Compact, 1 Year Warranty White and Green
Model No: B07L8VRLFN ( B07L8VRLFN )
Date of Purchase: 05/Nov/2021br...

I bought a wonderchef soup maker in May. In dec it was no longer grinding the veg like it was doing at the start. I hv been complaining about it to their customer care team since dec 13th! We hv raised at least 8 complaints. They just close the complaint and the technician Mr Shivananda does not respond to the calls. They do not connect us to a customer service manager because they are always in meetings. Just totally a shame the way they...

Last month I had purchased online blender set. For first 2-3 Weeks it worked properly however now while making banana shake am facing issue every single day....

The container doesn't fit properly in the machine hence the leakage.Also makes noise while grinding..The jar becomes hot within a minute of grinding....

I had ordered 3 wonderchef turbo products as gifts on the 4th Oct. The order number is[protected]. I received the parcel on the 7th Oct. Since there was a lockdown in Mumbai, the parcel was delivered to the watchman. Two boxes were in good condition and the parts were all in order, the other box was damaged and already open from one side - it had three parts missing from the box - the green round slicer with the blades, the handle...

Hi,

I purchased wonderchef Nutriblend FP Red product and am very disappointed with it. It's a completely defective product and not a single function is working properly. Its atta kneader is not working and jars are leaking when using it for blending and grinding purpose. While blending something, the entire liquid filled inside the blender leaks on the base.

I am using the product for just 2 days and am facing...

Dear sir/madam,
I have purchased wondershef nutri-blend black ckm dated 24.06.2019, it has stopped working on 29.10.2019 and i made the complaint on toll free customer care number. My complaint no is up[protected].
I had a very bad experience of your after sale service, many times i called customer care for attending the complaint, but nobody turn up to look it, after five days on 02.11.19 mohamad. Laiq come to my house from...

I have puchased a wonderchef nutri blend few months ago. But now it us not working. There is some problem in the working of its machinery. Please see to it and helo me how could i resolve my problem and can replace my product. Your customer care number iis also not in working condition. I have send you a video regarding this. Please see to it and resolve it.. So that i can purchase your product....

Overall coating / finishing is not good plus i received the damaged item. this is not the first time that i received a damaged product from WonderChef. and I'm struggling to get it replaced / returned. Very Pathetic customer support from WonderChef. its is really painful & waste of your time & energy. Please think twice before you place order on this site. they are not agreeing that the fault is from their side. Their executive tried to blame it on me that it might have got damaged after shipping. I'm not crazy to damage the brand new piece which i have bought.
Order ID : 459632
Model - SKU: 60004500
I raised the complain on 3-Apr for refund. but they are not giving me any proper response. they only say that it is under approval.

Dear team

i ordered wonderchef ruby black cooktop glass manual gas Stove of 4 burner from Flipkart order id ( OD[protected]
which delivered on 10 August 2022 with 2 year warranty,

i am writing here to complaining about gas stove,
stove is not working properly from last 15 days, The fire comes out from the burners of the gas stove and also the fire burns around the burner, and the fire also burns in between the pipes which is very very risky for life.

we raised the complaint to the customer support then they send one person at home for repairing. he was not able to repair thn he went and came again after 15 days.then he tried again but that time also he failed again then he said that stove is not possible to repaystove is having internal leakage problem and he said he will tell company to replace thn he took the gas and went and after 8 days he came backed with same stove that time that stove was showing same problem he said he repaired and got back but stove was not working.

my request is to kindly replace the product because we don't want same product repaired because no guarantee of repaired product we got the experience nad this is now third time i am complaining.

i hope you will help me in this issue, i will hope u will look into this or else i will go to customer protection act through will no option.
thanks and regards
vishwali korgaonkar

My complaint number is TN[protected], as per ccare executive it's under process of replacement of the product, please close it on priority. Mobile number - [protected] & [protected].

Pin code - 600099

Hello,
I purchased a cooker set of five and three liters from the wonderchef store last year. Uptil last month I did not get a chance to use that cooker so once I used it last month for the first time, there was no whistle coming from the cooker and the rice got burnt.
The next time I used it, same thing happened. No whistle.
I called the customer care number provided on the box on 6th September 2023. They registered my complaint number MA[protected].
I got multiple calls and messages to share the images and concern over mail. I did the same. Then I got another call from the call centre to explain my issue. I did it. After that the ticket got closed and I got a message that the replacement part has been sent to my address. I got the wrong lid for the cooker. Instead of a lid with whistle, I received a glass lid used to cover the kadhai.
Then I went to the store from where I purchased the cooker as while purchasing, they assured me that I can bring the appliance here and it will get repired.
There they gave me another customer care number and asked me to register my complaint there. So I registered a new complaint number MA[protected].
I received multiple calls and I was told that I will get a technician assigned. I got a call from the technician. He cancelled my ticket saying he is not working on cooker only for electrical appliances, he will assign another technician to us. Days have passed I again called the customer care and there they told me technician cannot visit us because of some reason.
I told the caller to pass on my call to his supervisor but at that time the supervisor was not available and he will give me a call.
I was given another number to send the details of the wrong product shipped to my adderss I send all the photos on that whatsapp number.
No today it is 28th September and I again received a message saying my request was closed due to insufficient documents.

I am fed up with the customer service that is being provided by Wonderchef.

Complaint ID : TN[protected], Complaint ID: TN[protected]

Both my complaints were closed without being solved. I bought a casserole set from wonderchef in June 2023. The set came with broken knobs.

Upon raising issue, I was told I will receive a replacement within 5 to 7 working days. It has been 3 months.

I am located in Singapore and have spent extensively on IDD trying to call wonderchef hotline and DTDC hotline. No one gives me a proper answer. Many times I have requested for refund also but again no response.

I thought Wonderchef was a reputable company but NO. People please be aware, they are scammers and they have terrible customer service. This guy Ayaan Sheik from customer service replies like a robot without even reading the email.

I have literally thrown my money down the drain purchasing from such a pathetic company!!!

Hi, what kind of customer care is this. Technicians are not at all responding or provide service. Such a pathetic and rude response ever received. They don't bother to confirm the address.

Everytime they just cancel.. And always rude response. It's being 2nd time they have closed the request without closure

I have brought wonderchef home appliance i.e nutri blend ckm but it's wet blender blades and chopper are not working properly. Wet blender blades leaves black colour liquid inside or outside the jar and chopper blades are not rotating while using.. since it is under warranty pls replace or repair the product.

2wkback I purchased wonderchef gasstove from Deerika mall...the burners fire is very slow

Post Purchase of this Wonderchef product, I have been frantically trying to contact them to return the product basis - Front door of the OTG not opening, miniature size. I am not receiving any proactiveness from their side to work on the ticket and they have on their own closed the ticket. (Ticket No:[protected]. Whatssap message to number +[protected],[protected] received no appropriate response. They call at odd hours (I had SHraddh ceremony at home). False promises on phone ( one lady confirmed she would take up the return/refund request). Now, I would definitely not want to deal with them owing to their pathetic customer service and this PRODUCT NEEDS TO BE RETURNED as it is lying as an unwanted inventory at my home. 'n' number of mails sent to [protected]@wonderchef.in - with no good response. Also, I realised this product had a sticker to be sent to another customer(Kundan Yad, Assam) - and I have my doubts they have intentionally sent me a defective product. model no : WCOTG01JK09A03

Less than 9 months - Blender makes a loud sound and smoke comes out. Today there were sparks seen. This is second time this is happening.
This product is dangerous and looks like it will explode. We are supporting a useless product for no reason.