Pigeon Appliances / Stovekraft Complaints & Reviews

My airfryer not working.
Invoice no bffka[protected]
invoice date is 14.10.2023...

NEW OTG from Flipkart not getting on- service engineer not answering the call

Please find here the service request number PGN[protected].

Service Partner : SHRI SWAMI SAMARTH SALES AND SERVICE

The person is not answering the phone calls. Please assist ASAP....

Dear Customer Care Team,
I purchased a Pigeon cooker kettle from Flipkart, and I have noticed that it is boiling/heating only on one side.
I am attaching the purchase invoice for your reference. Kindly guide me on the solution or the warranty claim process.
Thank you....

I purchased a Pigeon electric kettle on[protected] which is under warranty. The product developed a fault and I raised a warranty claim with the company. Despite multiple follow-ups and email communication, the company has not responded or resolved the issue. This is causing undue delay and inconvenience.

I request the Consumer Forum to direct the company to honour the warranty and either replace or repair the product urgently....

Register a complaint for Pigeon Chimney on 3rd April PGN[protected]. Engineer visit and confirm fault in motor. He confirms it will be replaced with in 15 days. After 15 days when again connect with engg. in his personal no. than he cancelled old ticket and raised new ticket PGN[protected] & Ticket assigned to AK sales. After many follow ups its not resolved. Today i received a feedback message that part has been replaced whenever no one...

I am writing to express my dissatisfaction with the Pigeon air fryer I purchased, which has stopped working despite being well within the warranty period. The appliance suddenly stopped functioning and no longer powers on, even after following all troubleshooting steps. As a consumer, I expected better reliability and quality from your brand. I kindly request that you either repair or replace the faulty unit at the earliest, as per the terms...

I bought an air fryer through Amazon. It has not worked since September 2024. As it was under warranty, I raised a complaint through Pigeon India customer care via their WhatsApp bot. When I inquire about the status, they keep assigning new technicians. To date, no one has visited to rectify the issue. I believe a replacement is needed and I have lost faith in Pigeon India. Someone from Pigeon directly called me few months before and informed...

I purchased Pigeon 2100 W Induction Cooktop Push Button from Flipkart on 30.01.2025. It has not holding the power not even a minute. Since it is open box delivery it can not be returned. The prescribed service center is too far to reach. After attending my family function I have returned after two weeks. Now I want to claim the warranty as per the direction of Flipkart customer service. The customer service number of Pigeon is out of order/switched...

It stopped while working and no power.

Also, while it use to work, and stop within 2-3 minutes with E1 sign and restart after taking the basket and shaking it once.

Kindly resolve at the earliest.

Address: 13C, Fort View Apartment, Kalka Ji Extension, Pocket 13, New Delhi, 110019.

Phone number- [protected]...

Garam bharne pr pani bahot jaldi thanda hojata h and bottle bhi bahot garam hojati h

Pigeon mixer not working last since 10 days

It has been purchased online on 09.09.24 and mis with in warranty period.

I have purchased a Pigeon make pressure cooker (combo ) from Amazon with following details.on
Item: Pressure cooker Pigeon by stovekraft induction base 4 in 1 starter kit
Amazon order ID[protected] Dated 7 August 2020
Package contains- 5L induction base aluminium cooker 1 No, 3 L induction base aluminium cooker 1 No. Pressure cooker lid 1 No. (common for both cookers), Induction base non stick aluminium kadai-...

Dear Sir / Mam

Unfortunately, I purchased an induction on 22 Sep 2024 and the induction did not work on 21 MARCH 2024. I have raised a service request (Ticket Number: PGN[protected]) to repair it. When I called the service center they told me your request was canceled due to you not being able to reach me, which is wrong. I am available all the time. My mobile is always switched on.
After that, I raised a request once again on 01 April 2024 (PGN[protected]) and called the service center more than 20 times (Screenshot attached). I have called the area manager but your area manager is not responding to my call. I shared all the information on WhatsApp but he did not reply to my message. Two times I visited (selfie attached) the service center and they said I don't have part of this machine. After many follow-ups, my induction machine has not been serviced to date. The call center executive neither helped nor shared my ticket status with me. What can I do?

Kindly share all information related to my ticket no. and status also.

Shailesh
[protected]

I had registered a complain for pigeon induction for not working with complain no. PGN[protected] … after giving me time slot of 48 hrs ur service man told me that he has no time for attending my registered complain … I again register complain against ur service man …. Till yesterday no body responses me for my complain … today ur service man suddenly call me and ask me to repair my induction… I refuse because I am not in the town today …. Ur service man told me to attend my complain in next visit … but ur service man fraudly msg ur company that he attend my complain and resolve my issue … which is totally false …. He did fraud with me and ur company by doing this wrong practice… pls take strict action against him who ever seee this mail … or other wise I will register an FIR against ur company and that person too for this fraud that he has done … I attached below the msg today I received

🛠️ *Service Ticket Update: Issue Resolved* 🛠️

Hello *ANUP KAPOOR*,

Your complaint number *PGN[protected]* successfully resolved the issue with *MAIN PCB REPLACED*. If you have any further concerns or questions, feel free to reach out.

Thank you for choosing *PIGEON*. We appreciate your patience.

*Best regards, *
*PIGEON Service Support Team.*

My Pegion Electric Kettle stopped working, after raising a complaint StoveKraft assigned an Engineer name Muzeeb Khan (MSK Service
Home Appliances service) where the engineer asked to give the product to his security guard and same was discussed with Area Service Manager Mr. Suresh. Now both of them stopped responding to my call. Pegion does not have any escalation matrix and there was no such action I could see from Pegion on this regards.

Service TICKET number: PGN[protected]

I have purchased a stainless steel induction cooker from pigeon. It is a combo for 3 cooker - 2, 3 &5 Liter.
The induction plate is getting detach from rest of cooker. so Cooker not Working on induction stove
2&5 Liter both cooker have problem with the induction plate.
I went to service centre they told They both cooker are required to be replaced. they given me...

Hi Sir,

we had applied the request for the stove repair for the Stovekraft and assigned the service engineer on 22/12/2023. he visited our home checked the stove will not be repairable and need to replaced. he took the bill and warranty card everything on jan 2nd 2024. He raised a ticked to the stovekraft for the replacement of stove. since from 2 months there is no response from the stovekraft and we had communicated to customer care several times. but they are not responding properly. every time they use to say ticket raised sir. we are not getting any proper result from them. please consider my request to process this as soon as possible.

for service they are taking more than 2 months and 15 days, still problem is not resolved

Thank You

I bought a Pigeon Basic Induction Cooktop 1200 W - Black - Black from Amazon on[protected]. It is not working....

I bought Air Fryer of Pigeon / Stovecraft company.
After Few Days Air Fryer Stopped working So I created ticket in Stovecraft website. They gave me ticket number but ticket not resolved after 20 Days....