Pigeon Appliances / Stovekraft Customer Care
Stovekraft Pvt. Ltd.
Customer satisfaction rating: 9%
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81
COMPLAINTS

Pigeon Appliances / Stovekraft Customer Care

Stovekraft Pvt. Ltd.

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Address
81/1, Harohalli Industrial Area, Kanakapura Taluk, Ramanagara
Bangalore
Bangalore District
Karnataka
India - 562112

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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19
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21

Phone:
Phone:
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16
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16

Customer satisfaction rating
9%
Complaints
81
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Pigeon Appliances / Stovekraft Complaints & Reviews

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Pigeon Appliances / Stovekraft — pigeon handy chopper

 Sushma Thakore on Jun 19, 2018
I bought the pigeon handy chopper with 3 blades but the elastic rubber band stopped midway and did not retract on the second use.
Can you please let me know if it can be replaced or repaired and who will do it in mumbai?
Need to know contact number and address of stovekraft's service centre in mumbai where the pigeon handy chopper can be repaired/replaced....
Complaint comments  Read comments [1]Complaint category Appliances

Pigeon Appliances / Stovekraft — e0 error issue

 kamalakannan 2020 on May 9, 2018
Hi this is kamalakannan R, I bought an pigeon induction stove before 7 months, and I using it continously..

But now the stove not working and it shows 'E0' error. I don't know how to solve this issue...

It is stil in warranty period only,

So kindly please check and inform about warranty servicing..

And also please inform the service location in Vellore....
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — pigeon induction stove not working

 Anandhi Jothi on May 2, 2018
Hi,

I have bought a pigeon induction stove on 4th October 2017 in Amazon website. It is not working now but still under guarantee period. The service centre official said that the board has to be changed. And asking for complaint registration number.

I din't expect this and very disappointed with this response.

Please help me to resolve this issue....
Complaint comments  Read comments [3]Complaint category Appliances

Pigeon Appliances / Stovekraft — pigeon 4 burner glass stove issue

 LOKESH DEVAN on Apr 26, 2018
I bought a pigeon 4 burner glass stove which is still under warranty. I'm facing a lot of issues with 3 out of 4 burners where they get turned off automatically leaving leakage of gas. I have called their customer service multiple time but they still have not sent anybody for a fix. I don't think they are even interested in solving my complaints.

Following up multiple phone number that are available on websites but no response. Multiple false promises that they will send a customer service representative but none has even called us once.

Not very sure if it is even...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Pigeon Appliances / Stovekraft — pigeon gas stove 4 nob burn

 Kerala Indotecengineers on Apr 9, 2018
We have purchased pigeon 4 point gas stove from flipkart,
Today stove nob was burn and what the hell is this you people wanted to kill us.
Today I gone through reviews about gas stove and I was surprised to see that 1000 of people having the same problem.

What a ### brand.

Our invoice no. FABBNR[protected]

DO THE BEST AS SOON AS POSSIBLE OR ELSE I WILL GO TO CONSUMER FORUM COURT...
Complaint comments  Read comments [4]Complaint category Gas Stations

Pigeon Appliances / Stovekraft — complaint pending from more than a month -no service after sales

 biradar guru on Apr 5, 2018
Dear sir,

I have taken a pigeon induction cook top on[protected], after three months the glass got cracked then i have contacted to their customer care and they they referred me to visit the dealer shop where i have purchased, then i have visited the dealer shop simply they said we don't know anything you should contact to pigeon only, then after many calls to their customer care number, they said they will send their technician to my residence, this process started from 4th march 2018 till now they are not giving any solution, i am much frustrating after purchasing pigeon products...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Pigeon Appliances / Stovekraft — pigeon torrent plus mixer grinder

 jizsam on Mar 23, 2018
I purchased a mixer grinder on[protected] from flipkart. When i use the mixer the motor gets very hot. I could not return since the return period is over. I called the customer care of pigeon but they did not took any action. It has a warranty period of one year. I called the customer care many times and they gave me many numbers to contact. But they took no action. Please do the required....
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — customer care not responding and deny to repair the product within warranty period

 DecentGamer on Mar 16, 2018
I bought pigeon gas stove from amazon.in and start facing issues with burner after couple of months. I asked amazon.in to look into it but they ask to check with pigeon customer support. Customer care had recorded my complain with complain no. 874539 on 02-feb-2018 but till date there is no response from pigeon support team. Now they are not picking up my phone even...

Guys i advice everyone not to buy pigeon products as they are fraud company. They will sell their cheap products and cheat customers. Simply making money of us

Below i had attached email conversation...
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — gas stove burner is not properly working

 Jitendra70 on Mar 13, 2018
I had purchase 3 burner gas stove from steel emporim Raipur chhatisgarh on nov 2016, from last six month the burner is not working properly. I have complained in toll free number on sep 2017 and they said the burner is in guaranty peroid and they send the company Engg. and he will also told us that the burner will be replace as it is in guaranty peroid and after some time when we cll him he told us that burner will be send by company I will temporary repair the same but till date the burner is not replaced and we are facing difficulty during cooking....
Complaint comments  Read comments [1]Complaint category Appliances

Pigeon Appliances / Stovekraft — continuous burner leakage

 makena2mm on Mar 11, 2018
It has been 6 months that i have taken new pigeon 3 burner glass top however from initial days i had complaint with one burner and i have called the service center guys to fix it up. They took around 3 months to fix it and later because of that glass broke on the stove due to heating of glass from leakage to fix this issue i had to spend around 1500 for new glass. Next within few days im facing same leakage issue.

Worst service quality, i have been facing same issue for 3 times....
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — 4 burner glass top stove

 Sandy93 on Mar 1, 2018
I have bought pigeon glass top stove recently from online in the month of dec 17. When we started using it one the burner was we had issue with the knob which was very tight. Subsequently the other burners didn't burn properly. I have even raised the issue with stovekraft (Complaint number: 890191) on 17th feb. Two weeks over still i haven't got a response from them. Even when i tried calling the customer care they didn't give proper response. I didn't expect such a response from a reputed company....
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — 1800w induction stove not working. the same is under warranty and customer service is not responding

 sparavada on Feb 19, 2018
I have bought the induction stove online from amazon on 06.10.2017 with one year warranty. Since last 10 days the product is not working. Trying to reach the customer service team for repair of product under warranty. The response is worst and no support is being extended. They are forwarding some technician contact details and asking to talk to him directly for repair on chargeable basis
Please arrange to repair the product or replace the same immediately....
Complaint comments  Read comments [1]Complaint category Appliances

Pigeon Appliances / Stovekraft — complain for pigeon stove model favourite - 2 burner blackline lpg cooktop

 kbmishra on Feb 16, 2018
I have purchased your pigeon stove model favourite - 2 burner black line lpg cooktop on 03.01.2018 from the day i am getting smell lpg gas licking but i have not find out the reason of gas liking from gas stove but today my lpg gas cylinder is empty i. E. Less then 15 days then i found that the lickage from the inside of your product then i contact to shopkeeper but your shop keeper radhey shyam steel dealer, gole bazar, bilaspur, cg. M. No.[protected] provide a technician (Mr. Rajesh, m. No.[protected]) for repairing the lickage but still continue linkage in burner pipe of the stove therefore request...
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — not providing after sales support and rude to customer

 Narmada Pratap Reddy on Feb 7, 2018
I had purchased a pigeon slow juicer where they guaranteed that they will provide home service whenever I got an issue. 4 months back I got an issue with strainer and I am continuously complaining them but the issue is not resolved yet and the manager in Hyderabad is giving false promises whenever I call he will say that the problem will be resolved in 1 week but four months have been passed still my problem is not resolved I have the call recordings of the calls I talked to manager and their customer care.People give false promise and just closed case without my notice and claiming that issue has...
Complaint comments  Read comments [1]Complaint category Appliances

Pigeon Appliances / Stovekraft — engineer not responding on time.

 Abhijeet29 on Feb 3, 2018
Dear team,

I am abhijeet. P. Pardeshi from pune, maharashtra. Please make a note that there is a problem in the product that i had brought online from flipkart on[protected]. The details of product are mentioned below.

Product name:- pigeon ultra gas
Model name:- ultra
Burner:- 4
Model no:- 12464
Body material:- glass, stainless steel.

The problem in product is that there is leakage of gas from the burners. I have already registered the complain by making a call to the customer care.
Complain n. O:- 881650
The...
Complaint comments  Read comments Complaint category Appliances

Pigeon Appliances / Stovekraft — pigeon 4 burners cooktop

 Preeti Bagarhatta on Jan 12, 2018
I purchased a 4 burners cooktop of pigeon from amazon on 25 oct 2016. This product is in under warranty. Bt this cooktop gives yellow flame. So utensil bottom is totally black. I complaint 2 times before but no positive results come. Now i request u to again for change my defective cooktop. I am so unhappy with your service. It technician come after one month from my complaint. So i request u to change my cooktop as soon as possible...
Complaint comments  Read comments [2]Complaint category Appliances

Pigeon Appliances / Stovekraft — gas stove leaking

 RitikaRV on Jan 3, 2018
We hace purchased a gas stove of pigeon gas stove burner on 2nd october from flipkart. The stove is now leaking. Info below
1. Full name :nita verma
2. Contact number & alternate number [protected] & [protected]
3. Address & pin code 2/23, namner, agra 282001
4. Store name: purchased through flipkart (Invoice from raid international)
5. Bill number : ol-2728
6. Date of purchase: 27 sep 2017
7. Product :piegeon favourite gas stove 2 burner
8. Model number :piegeon favourite gas stove 2 burner - blackline

Please note we have registered...
Complaint comments  Read comments [2]Complaint category Appliances

Pigeon Appliances / Stovekraft — trioka gas stove 3 burner glass top

 Ramswarup Sharma on Dec 22, 2017
I had purchaed above gas stove from above shop keeper on 17.10.2017.

By using your product suddenly on 21.12.2017 my wife was coking at noon at the time gas stove nock (Off and on system) had opened and caught fire in gas stove.

I have returned my gas stove to shopkeeper popular crockeries bank more dhanbad on 21.12.2017 (In evening. I want to purchase another one or my cash should be returned immediately...
Complaint comments  Read comments Complaint category Gas Stations

Pigeon Appliances / Stovekraft — customer care misbehaving when asked for service request

 Sophia Priyadarshini on Dec 20, 2017
Hi

This is to inform you that i have made a complain regarding my gas stove and the service request id is 839603. When the service is not provided on time i called to customer care and they misbehaved saying that they will not serve the request and cut the call.

Is this your work culture to misbehave your customer and not serve the request i ma sorry to say but i'll never ever go for your product and will never ask any body to go for your product.

Thanks...
Complaint comments  Read comments Complaint category Products & Services

Pigeon Appliances / Stovekraft — pigeon gusto 550 w juicer mixer grinder

 Monita02 on Dec 19, 2017
I've purchased a pigeon gusto 550 w juicer mixer grinder from
Flipkart. It has stopped working after 3 use. I'm getting no respond
From the toll free number which is given in your order receipt. As many a time i tried to reach to them the toll-free number is not responding moreover there is no other option available to reach them. My product is under its warranty period. If they do not respond to their customers then what is the use of that warranty??? I am very much upset! Please help as early as possible....
Complaint comments  Read comments [2]Complaint category Appliances

Recently Discussed

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Pigeon Appliances / Stovekraft
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Pigeon Appliances / Stovekraft
customer care not responding and deny to repair the product within warranty period
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complaint pending from more than a month -no service after sales

Featured Complaints