[Resolved]  Aqua Pure Plus — no proper customer care support helpdesk

Address:560091

Unable to contact any of customer care desk and long back i was successful in contacting and was told they will send a tech who will help me in fixing the purifier but he dint turn up at all inspite of calling them several times hopeless service i would not recommend any of them to purchase this purifier hope this will help me and some one from help desk would call and help
Was this information helpful?
No (0)
Yes (0)
Feb 20, 2018
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Aqua Pure Plus Customer Care's response
Dear sir,
Sorry for the inconvenience occurred to you regarding the product. We are good in delivery and after sales service.
As per the above complaint we can't able to retrieve your contact details. Kindly share your details to the email ID [protected]@yahoo.com or contact +91 [protected]. We will resolve your issue within 6 hours.

While calling kindly keep your bill details and purchase details with you.

-regards,
Vishnu,
Service Head - Aqua Pure Plus, Chennai.
Complaint comments 

Comments

Hi...
I am ASHOK l purchased nano pure model 8years before still quality of the water and taste is good. Also and service provider by Aqua Pure Plus it's very good I strongly recommend my friend circle to go with Aqua Pure Plus NANO PURE model.
Aqua Pure plus technician Selva Kanapathi broke pre-filter on 6th dec 2018. He said after few days I will fixed but no one fix the pre-filter. I call customer care they not respond properly and call to Anna nagar manager murugan. He also doing the same . Today 22nd Jan 2018 around 2 month going to over .. Its worst service ..

Not service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aqua Pure Plus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    59
    Pending
    0
    Resolved
    45
    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
    View all Aqua Pure Plus contact information