[Resolved] Aqua Pure Plus — lethargic attitude of customer care head

reejas banu

from Dharmapuri, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have been requesting the chennai customer care to send a technician for reinstalling the machine for more than a week but they are only with money making motive convincing me for exchange of machine and paying a m. C for rs 4000/-. Even the customer care head mr. Murugan is also giving a lethargic reply"we will send when we have time". I have never seen such a worst customer care with bad attitude and irresponsible people and team head. Such a useless customer care making customer wait for their service.

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Jul 15, 2018

Complaint marked as Resolved

Aqua Pure Plus customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by reejas banu They are also giving stupid reasons like insufficient man power, technicians on leave, meetings and conferences . very unprofessional and arrogance is shown towards customers.These people never value the customer.

Verified Support

Jun 12, 2018

Aqua Pure Plus Customer Care's response Sir,

Sorry for the inconvenience. Kindly send your contact number and we will send the Technician to your place and solve the issue at the earliest.

Regards,

Vishnu S
Admin

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Comments

banulali

from Chennai, Tamil Nadu

I am srinivasan using aqua pure plus RO. My RO machine not working and its getting some problem. We raised complaint to Aqua pure plus 3 days back but no one contact me till date.

Service not much good