[Resolved]  Aqua Pure Plus — pathetic response


Their customer care never answers the calls and would only insist to exchange your purifier than sending technicians for service. With their advise i had spent 4000 and installed alkaline filter which spoiled motor in a month's time. It started with a leak from inside and inspite of reporting multiple times, i had never received a response.

Today (10/26/2017), i was lucky that they answered my call after trying for almost 3 days and was again insisting to exchange rather than listening to the problem.

They send their sales team immediately if there is a lead but never their service technicians.
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Jul 14, 2018
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Aqua Pure Plus Customer Care's response

Sorry for the inconvenience. We will always extend our service for customer satisfaction. Kindly send your contact number and we will send our Technician.


Vishnu S
Complaint comments 


U guys are giving very bad service. Customer care will never atten the calls. I made a big mistake that I bought a purifier from you [censored]. Everyday am calling since from September 2017 to till now. [censored] service. U will never grow up

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    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
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