[Resolved]  Aqua Pure Plus — Poor service - not responding properly

Address:Chennai, Tamil Nadu, 600073
Website:aquapureplus.com

I bought ro purifier from this company. They claim that they will provide free service for 3 yrs at the time product installation. But they are not following the same. I'm trying to book a general service request for past 7 days, though i get confirmation sms, but one one came to my house. Their customer service very worst and i do not understand why they are running this at all.

Their contact number: 044 – 6680 2222, +[protected]
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Jul 20, 2017
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2017
Aqua Pure Plus Customer Care's response
Dear sir..
please intimate any one enter in your house with company Id card ...because some place our company sacked some guys cheating like so here after check the id card and...our company sms our company employee name and details to your mobile...so kindly co operate to avoid this type of things ...please call customer care[protected]
Verified Support
Jun 12, 2018
Aqua Pure Plus Customer Care's response
Sir,

Sorry for the inconvenience. Kindly send your contact number and we will send the Technician to your place and solve the issue at the earliest.

Regards,

Vishnu S
Admin
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    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
    View all Aqua Pure Plus contact information