| Address: | Chennai, Tamil Nadu, 600116 | | Website: | www.eurekaforbes.com |
I bought An Aqua Sure Xpert water purifier from a military canteen in chennai.This happened in Jan.After the installation, the water color was not good and the device had a leakage.I raised a request and it took a months time for one service rep to visit my place and that too after me calling customer service team 3 or 4 times.He fixed it and left but i had the same problem again after 24 hours.Now I dont have confidence with Aqua sure bcoz of the below :
1) New product giving so much of troubles
2) Service very bad
Hence I had called customer service 4-5 times asking for a refund and most of the techs did not know what to say.Some kept saying that they will escalate the issue to service team again which i did not want in the first place, some said they will call me back after checking with service team which they did not know. I just need the refund for the money which i paid for.Ph no-[protected] Was this information helpful? | 
1) New product giving so much of troubles
2) Service very bad
Hence I had called customer service 4-5 times asking for a refund and most of the techs did not know what to say.Some kept saying that they will escalate the issue to service team again which i did not want in the first place, some said they will call me back after checking with service team which they did not know. I just need the refund for the money which i paid for.Ph no-[protected]