[Resolved] Aramex Couriers — Charging more custom duty without custom receipt | |||||
Dear sir, I have paid freight charges of rs. 3249 to my counter part for this sample unit of surge protector. The total cost of the surge protector device is 8usd. I have visited at aramex office at sanpada navi mumbai. As per them, custom charges are rs.2470 which is not acceptable. I explain them to esquire about this then they show me the invoice of rs. 545.60 but told to pay rs.2470. Here i want to inform you that this is sample unit and earlier also i import sample unit for which i paid rs.34 for one unit and rs.730 for 2 units but aramex custom charges is not acceptable. Here i am requesting your help to resolved my issue. Regards, Kiran walunj [protected] Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Aramex Couriers customer support has been notified about the posted complaint. Verified Support Sep 24, 2016 Aramex Couriers Customer Care's response Dear Customer, We deeply regret for inconvinence cause to you. Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same. At Aramex, we are here to serve you. Regards, Mohammed Nadeem Shah Customer Sevice Executive Aramex India Pvt. Ltd., India Regional Office Tel: +[protected] Extn :- 1948, Fax: +[protected] www.aramex.com http://twitter.com/aramex www.shopandship.com | |||||
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My tracking number is [protected]. I made a purchase from UK for £30 and paid delivery and customs worth 3000. And upon delivery and the person from DELHIVERY is asking for a cod payment of 3000. Why do I have to make this payment twice? And could you please provide me with a customs receipt for the same.