Aramex Couriers — extra custom duty levied on item | |||
I recently ordered a product from aliexpress.com and i had paid for the product including international shipping rate of 2363.84 rupees. But even then i was charged 670 rupees customs charges upon delivery. I have received international shipping before but never in my life have i been this shocked on levied customs charges. I would like a proper explanation and the means of refund. Shipment no is [protected] Thank you Was this information helpful? | |||
|
Aramex Couriers customer support has been notified about the posted complaint. Mar 20, 2019 Updated by Manendra Kothari No solution to the problem   | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
13%
Complaints
963
Pending
0
Resolved
127
+91 44 3300 3300
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032
View all Aramex Couriers contact information
Let me help you/explain you
when you buy anything more than 19$ usually there will be customs/duty fee charged as it is from a different country/continent. Shipping is different from Customs charge. They charge customs for allowing the items inside India & reaching it safe to you. The customs charge is about 25%-35% of Total money of the order. Suppose you paid 2000. 30% of 2000 is 600 Rs must be payed to the India Government.This has been happening for many years! If the product is make up its 35% of the bill.
That's how it works. And if you are lucky enough you might not get custom charges, but mostly 99% of people who order from international shipping sites are made to pay a whole lot of money in the name of customs. i have been there many times. So chill. Make sure your order is less than 15$ next time when you order from a different country.