Aramex Couriers Complaints & Reviews

The address on the KYc is different from my college address.So I have uploaded College ID with fee receipt as per the options and its still getting rejected all the time ans they are even responding or answering my complaints. They are just sending mesaages and calls to upload KYC. Its been a month foe this time waste process. I didn't even got my gooda...

Everytime i keep uploading my id and address proofs it keeps getting rejected, i am literally running out of govt id tbh, i cant even return the order because i havent the recieved the order . 10k worth of money is stuck because of such bunch of incompetent people with no CARE about responsibilites, u ve got 1 star, ###ing grow up . U havent even replied to any of my complaints and emails, u havent even called once, u didnt do ###...u keep...

HAWB bill no. [protected]

Have already uploaded all KYC documents. They are saying that aadhaar and PAN card are not same as delivery address. I have given them the Electricity Bill and Rental Agreement of the current address, still it keeps getting dismissed....

I have had a problem receiving my parcel stuck in customs from Fashion nova as the consignee name doesn’t match the ID proofs i’ve submitted. The only difference is that my legal documents only support 1 surname while the order has another one. Both belonging to me itself.

The HAWB bill no. is [protected].

I’ve previously ordered from the same site at the same address multiple times and never came across...

Recently i ordered a shoe from Nike, and i have submitted multiple id proofs like voter ID, Aadhar, bank statement but it keeps saying rejected. The name with which i have ordered doesnt have my middle name in it but my id proofs have middlename in it, also the address which i have given during the order placement is accurate but the address proof has the same location as well but two words are misplaced in it but both mean the same and is...

Hi team, I have submitted my kyc multiple times but team is rejecting it I have given correct address in KYC, both the addresses proof my delivery address proof as well as govt issued ids plZ help here...

Shipment number: [protected]
My address proof address does not match my shipment address as I moved to a different locality. I submitted current residence wifi bill as a secondary proof for address. But it keeps getting rejected. I do not have another address proof. Please help. Attaching Wifi bill screenshot and shipping address screenshot from nike order for reference....

I ordered a cap from nike app which shifted from Singapore to India on 27th April then it was in bangalore till May then again it moved to mumbai now its showing that I have refused for the shipment and its current location is in delhi it should have delivered to me within 15th May.. I never made any calls about the refusement of the shipment nor did they call . So how the hell on earth they made this issue. I want my parcel as soon as possible....

Hi Gokul Vasudev 👋🏽 Your shipment [protected] from eShopWorld is on its way to India but cannot be cleared from customs because previously shared KYC is rejected due to: Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address.. Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) to clear the...

I have given them every details regarding my order and they are still not responding to it. M tired giving them my id proofs they are literally hiving me mental harassment. After giving everything every proof of my address details they are not doing anything....

Hi team,

I have provided my electricity bill as my address proof : HMR No.24, hennur, hbr layout

Shipment address: HMR purple elite 102 second floor, hennur, hbr layout

Both the addresses are same . It’s just that writing style is different and shipment address is more explanatory.

What was the reason to reject it?

My Aadhar and PAN Card have my previous house...

Ordered parcel from amazon US and Aramex was assigned thedelivery but getting messages from aramex to upload new KYC Documents . Twice uploaded new Address proof documents but no progress in customs clearance. Not able to connect to aramex customer support either. No proper channels are provided by aramex to speak to a representative and mails are not being answered ....

Hi, Since last one month i am trying to get my parcel clear from customs but it stucked due to KYC, i have uploaded so any documents but still ARAMEX are too lazy to do anything. even i have send an email for authorization as they asked but no progess. Also i have called them many times but they dont provide correct information. always tells the lies.

Please help in clearing my parcel.

Pls pls pls dont get...

Hello

I had ordered a vinyl skin for iPad from dbrand.com through express delivery on 16/03/2023 which should’ve arrived the same week. This skin was suppose to be a gift to a family member so I’ve requested and paid for a quick delivery as soon as possible.
The order was shipped on 20/03/2023 through Aramex to my address of ‘155, Poorna Chandrika House, Perumpilly, Mulanthuruthy kanjiramattom road, Ernakulam,...

Dear Consignee,
Your provided KYC is rejected due to Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address. for Your shipment (protected id number) from eShopWorld .
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=Mr8e3...

I shifted to a new house so I do not have the kyc documents for it.I tried contacting aramex but no no. or email to be found.
Need an email or Contact to tell my situation and resolve it...

MY shipment: [protected]. Has been on hold in customs in Delhi it needs a KYC. So I uploaded my passport front and back and my home is in Mumbai but I am staying here in Delhi for a tournament and will be here till Aug, So I ordered my Shoes at this Office space that my team and I are using and it is not under my name it is under my management. please Tell me how you can update my KYC or what kind of document you need for my KYC because the...

I placed an order on NIKE.com and later received a phone call from Aramex regarding the submission of my KYC documents for custom clearance. But I did not receive any email or message with the link for the same.
Require immediate assistance.
Thank you....

My name is Kris Gnopo, I purchase a Giannis Immortal 2 on Nike and you are supposed to be the logistic service I believe. It's been almost 2 weeks now that the product has been dispatched but for kyc reason it said I still won't be able to get the shoe. I don't know what is going on with you guys but I perfectly put everything that you ask for and I'm a student so I live on campus in parul University at Vadodara in Gujarat 391760 so I don't...

I have ordered a pair of shoes from Nike App and they have shipped same through Aramex courier but they have held my items in name of KYC required.I have provided every bit of KYC documents including Aadhaar Card, Passport, Pan, My Employer identity and certificate from employer regarding Address but all in vein...there consumer services are bad like hell.plaese help to resolve my complaint....