[Resolved] Aramex Couriers — Kyc documents getting rejected | |
I have an order stuck at customs for the past 2 weeks, I have tried to upload my KYC documents multiple times but it keeps getting rejected. I moved to a new state recently and haven't had a chance to update the address on my IDs yet, but my father has this address mentioned on his Aadhaar card. I have uploaded multiple documents like passport, signed letter on company letterhead, etc stating my relationship with my father and that I am currently residing at the package delivery address. All the documents get rejected instantly and there is no response from customer support either. This is the worst shipping service I have used in my life. HAWB No. [protected] Was this information helpful? | |
Nov 24, 2021 Complaint marked as Resolved Aramex Couriers customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
I have submitted my documents multiple times still it’s been rejecting as my address doest match because I work in different city kindly help in this matter.
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Reply
I have an order stuck at customs for the past 2 weeks, I have tried to upload my KYC documents multiple times but it keeps getting rejected. I moved to a new state recently and haven't had a chance to update the address on my IDs yet, but my father has this address mentioned on his Aadhaar card. I have uploaded multiple documents like passport, and that I am currently residing at the package delivery address. All the documents get rejected instantly and there is no response from customer support either. This is the worst shipping service I have used in my life.
Shipment [protected]
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Shipment [protected]
I am also facing the same issue, cannot be cleared from customs due to: Missing KYC Document. My address is slightly different in words but house number, society and city all are same in both. please help me
My shipment of nike is also stuck due to rejection of Kyc i am an college student staying in diffrent city so my permanent address and current address are diffrent i have provided my hostel receipt and college id please look into this matter
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