[Resolved] Aramex Couriers — Multiple rejection of valid kyc documents submissions | |||||
I have ordered a product from nike.com on 13th november 2020. I later received an email from aramex regarding submission of kyc documents for order HAWB bill no. [protected] After trying multiple times and uploading all the necessary kyc documents, my kyc is getting rejected. Aadhar details are being rejected. When uploading details of passport, expiry date selection option is not responding. Please help me. Was this information helpful? | |||||
Nov 22, 2020 Complaint marked as Resolved After having submitted the complaint, the KYC was approved Aramex Couriers customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Dear sir/ma'am
Can you please send me a solution on how to solve this problem faster because i bought those shoes as a birthday gift for my friend.
Thank you
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Can you please send me a solution on how to solve this problem faster because i bought those shoes as a birthday gift for my friend.
Thank you
Hello my kyc is getting rejected as my address proof is not matching my adhaar. Im staying at a hostel, how do get my shipment cleared from customs.
ashwathy123's reply, Jan 21, 2021
@aramex i have updated by kyc details and its still showing my consignee name does not match with my kyc address proof. I am staying at my brothers house. how can i resolve this.
martin guptil's reply, Jun 21, 2021
did you get your product ?aramex is a ### company.Iamfacing same address issue
Hi, This email is regarding my KYC document submission for my shipment[protected] with order number 63531893. I have already uploaded all these documents however it was rejected that the address on delivery doesn’t match the proofs. I am staying in a temporary address in Chennai for which I have submitted my rental agreement which is exactly my delivery address. Despite the fact that I have submitted my documents I have been harassed by your company policies to keep uploading same documents again and again.
I have almost lost my patience waiting for the shipment delivery while I’m approaching my training schedule in less than 24 hours where as the necessary products for my training is still with you and package is delayed. I’m writing this email with utmost disappointment and expecting at least someone from your team honestly takes time to go through the documents submitted and release my shipment.
I have almost lost my patience waiting for the shipment delivery while I’m approaching my training schedule in less than 24 hours where as the necessary products for my training is still with you and package is delayed. I’m writing this email with utmost disappointment and expecting at least someone from your team honestly takes time to go through the documents submitted and release my shipment.
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I ordered two shoes from nike but with different names but i gave the same number but im having problems with the kyc documents because the adress that is written there is not the adress that i stay and i dont have a pan card or voter id because im only 17 thats why i send my sister's pan card and voter id i order one shoe with my name and the other with my friends name