Aramex Couriers — my shipment pending for clearance since last 12 days

Address:New Delhi, Delhi, 110027

My shipment was dispatched on 31st May 2019 and same day i had received a link for KYC. I completed the KYC same day. Then till date i had not received any update from ARAMEX or INDIA Customs and my shipment is pending for clearance since 4th June 2019.

Since many days I have been trying calling Delhi Customs on (+[protected] / 23238917

but both the nos. going out of service.

No link is available to contact ARAMEX or Delhi Customs.

I am receiving all the packages via Fedex and other Courier services but don't know what is the issue with ARAMEX

Tracking No. [protected]
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Dear sir parcel not recevied till today we are sending you kyc detail thanks Tracking no.[protected]

I don't like Aramex courier service
Bcs very high customs duty
My parcel total 4800 Indian rupee they charged for this 1733
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