Aramex Couriers — Non deliver of shipment after receiving charges through online payments

Address:

capital enterprise pvt ltd , 12 J.L.Nehru Road , Kolkata-700013 , mobile-9831142413

Dear sir,
Please refer to the below online payment for Aramex AWB [protected], amounting to Rs 689.03 made by me;
your delivery partner attempted delivery of the shipment to us but did not deliver it to us as he demanded Cash of Rs 689.03 again
the delivery partners (DELHIVERY) AWB no was[protected] for which I had also received an SMS(DEMANDING MONEY AGAIN) on my mobile-[protected].
It is very surprising that your delevery partner even after seeing the WEB payment receipt did not deliver the product It appears
that there is no proper sync between you and your delivery partner.

please take steps to update payment received by your office and resend the parcel to us urgently.

best regards
Sanjeev Agarwal
Capital Enterprise PVt Ltd, 12 J.L.Nehru Road, Kol-700013
mobile-[protected]

-------- Original Message --------
Subject: Your payment was successful
Date: Sat, 2 Jan 2021 14:50:15 +0200
From: Aramex PaymentServices
To:

Hello,
Please note that your payment of INR 689.03 via your Visa (0564) was processed successfully.

Shipment(s):
[protected] ( Customs )

Your payment reference [protected].

Please contact [protected]@aramex.com in case of any issues related to your payments. For your e-receipt please contact the local team.

To track your shipments please visit www.aramex.com

Thank you,
Aramex Team