Aramex Couriers — non delivery of courier consignment aramex# [protected]

Address:	Mumbai City, Maharashtra
Website:	www.aramex.com

Had placed a order through kraftly which was booked at surat on 14th september 2017 for delivery at destination shillong meghalaya - 793001.
However till date the delivery is pending and for the last two days that is 2nd oct & 3rd oct the status is updated in the morning at 11 am as out for delivery and sms sent to consignee however both days without any attempt for delivery the website is updated as attempt failed office closed /no one at home around 7/7.30 pm. The complaint made to customer support number tel:+[protected] on 3rd october is of no use. Despite being assured of delivery the same was not executed. Call back to the same number on 4th oct was useless as they refused to share any local delivery point contact number. The number in website listed as destination office tel:+ 91 ([protected]) does not work neither does any number in web search listed as aramex guwahati works clearly pointing at fraud and company having no intention to deliver the consignment. Request to initiate action and to black list the courier company.
They are not bothered to call at destination point with intimation on delivery as the other reputed courier service does. Thus intention is very clear of no effort to deliver.