Archies Online Complaints & Reviews

There is no response from archies, even after contacting 3days via mail as well as calling customer care. There was no delivery of same day order but at least ppl can respond. Dint expect this from such a big organization. Details of order --
Hi there, Thank you for placing order with us. Your order number is AL[protected]. For any query contact us at [protected]@archiesonline.com -Archies Ltd....

Hi,
I ordered 3 items on 16th of May for my friend’s Birthday on the the 18th of May, 2021.

Only 1 item got delivered and there is no response on the other items.

I’ve sent multiple emails and tried calling them a lot of times but no response.

I need the gifts or the money back. This is such an unprofessional deal.

Please help!...

Ticket no. 49254 as per Archies Record
I have ordered a teddy bear and a greeting card.
I have even made the payment and the money deducted from my account. Still the Archies showing the items in the cart only.
Tried all the numbers and no response.
Written 3 mails but no response.

Pls deliver my order immediately....

I am following up on my order since 20 days . Please confirm when is the order getting delivered. If not please refund the amount....

Sir/Madam
I have ordered a cake on 11th of may 2021 but I am not able to see my order details and amount has also been deducted from my account.
Mobile number [protected]
Email : [protected]@gmail.com...

Archies is fooling people I had ordered a bouquet doll and cake for my mother on mother's day order number AL[protected]. The order was confirmed but it was not delivered at all. I paid 1500 for this and they don't have courtesy to even answer our calls. I am not sure if their customer care number is even active as I have tried calling on that number multiple times it just keeps ringing but no one will answer. They are not even having...

I placed the order on[protected] and the order was prepaid and was supposed to be delivered on[protected] and till now it is not delivered.
Tracking status still shoes "packed".
I tried to contact the customer support contact number and email but no response received.
Please do let me know when will the order be delivered...

My Order number is AL[protected], which I order on 7th March 2021, It didn't received the destination on time.
When I called next day, the customer care person said that they will delivered on same day before 8:00 PM.
However, it didn't even received next to next day.
When I called customer care center, he started with an abusive language.

This is rediculous and disturbing Customer Care center.br...

I have buyer a couple watch from one of Archie's store after some time it was not working, as it was under warranty I gave to store for repair but instead they made it more disaster, in glass there was alot of bubbles nd when I told store person he said they only include mechanism of watch under warranty, but as my watch was been damaged by them at time of repair they are not ready to take the blame a forcing me to take that damaged watch...

I ordered a product from Archies last week. Before you place an order they will say delivery in 2 days. But after payment, it takes 4-5 days. & then I received a different cheap product of less price than I paid. & then if you try to reach those ###, they won't even respond. Neither your money will be refunded. This ### is a scam. That's why these MF's don't have cash on delivery options. I wish I could read all...

Above order I have placed on dt 14 Feb 2021 which was same day delivery on the occasion of valantine day. Order includes 1 rose bouket and cake of Rs. 1990 which one have paid same day.
But I have not received any item from my order same day, even cake is still undelivered. And the bouket I have received on 22 Feb 2021 in the night.
What the worst service, and I tried your heldesk but it's helpless and closing my complain...

I have order on 14th Feb and on website they have claimed same day delivery but till now its not delivered
Order No. : AL[protected]
Ordered on:[protected]

There is no one response our query I have logged in my complain into archives, still open. There is no one to care about it.
https://support.archiesonline.com/portal/en/ticket/45317

Its looks scam and fraud company....

Order booked for same day delivery but due to not response i canceled my order. All incoming calls to helpline number [protected] and [protected] are not picked or barred, no response from [protected]@archiesonline.com. Order status never got updated. Feeling cheated. I need refund/my money back....

I have ordered from Archies online on 5th feb 2021 for Australia which was supposed to deliver on 13th feb 2021.but its not delivered and still shows that it is packed but not shipped . kindly do the needful such a disheartening n reduclus it is.....

I have ordered valentine gift for my bf from archies online on 5th feb 2021 at that time it shows tht it will be delivered to shipiing address that is at glenwavreley melbourne victoria 3150 on 13th feb 2021 but still its tracker shows that it is on packing n doesnt show time at which day it will deliever.please do the needful as archies spoil my whole valentine i feel very disheartened becz i earned that money with so much of hardship. order...

Hi there,

I have booked a flower bouquet on 7th February and it had option to deliver the bouquet on the same day. Since there was no update on the product after 4 hours I have raised a ticket to ask for the update they said it will be delivered between 10 AM to 8 PM. But still the product was not delivered and there is no use if the producd is delivered on next day....

I have placed an order on 30-12-20 from Archies online store.The amount has been debited from my bank account but the delivery was not done.I have called on the day of delivery i.e on 15th of January 2020 for tracking the order.The customer care people gave me an assurance that it will be delivered by 8pm.But it was not delivered .I called multiple times and wrote several mails to the customer support thereafter but didn't get any response.I...

I have placed an order from online archies store.It was not delivered and amount has been debited from my bank account.Inspite writing several mails to customer care help desk.I didnt get any response.The customer care contact numbers listed on the website are not working.Totally cluless.Suspecting the online store engaged in fraudulent practice.

ORDER NO.AL[protected]...

I ordered Red Velvet Fruit Punch Cake and Passion Of Roses on Dec 9th 2020 for my sister birthday on Sunday Dec 13th 2020. And it supposed to deliver on Sunday Dec 13th 2020. But they didn't deliver. I send so many emails for follow up and refund as well. They are not at all replying to my messages. I request please close this online business of Archies....

I have raised a complaint regarding wrong size of item. They are not at all responding. It’s almost been 10 days. And I got a contact number for complaints. Still they are saying it today tomorrow. It’s completely worst service I have ever seen...