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Archies Online Complaints & Reviews

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Last updated Oct 7, 2022
Complaints 425
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Archies Online Phone Numbers

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+91 11 4141 2424
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New Delhi District
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110028

Archies Online reviews & complaints page 20

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R
Ryan14
from Gurgaon, Haryana
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Order # AL20150804-372652 Not Delivered

Address:Kolkata, West Bengal

Dear Sir/Madam, I've ordered One Birthday Combo Gift from Online Archies shop on 4th August 2015 and which is supposed to delivered on 31st August 2015. Unfortunately the order was not delivered. Just now, I've seen the status, which is showing as "Printed and Ready for Packing" (????). I've already paid Rs. 749/- for this gift. They have assured me to deliver the gift by 31st. But all are gone in vain. Please look and help to...
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P
Pragati Shakya
from Bengaluru, Karnataka
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The product is not delivered and no refund is done

Address:Bangalore, Karnataka

I ordered Rakhi from Archie's online on 18-8-15 with order number AL[protected]. I paid online for this product. The product was to be delivered on 24-8-15 as mentioned in receipt, but the festival got over on 29-8-15 and still my product is not delivered . I was trying to reach customer care from past one week no one reply for call and mail. The order was of 1800 Rs. I mailed them 3-4 times no reply is received on my refund thing....
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S
shailzila
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Non Delivery

Address:Pune, Maharashtra

Order no. AL[protected] was placed for Rakhi on 24th Aug 2015 with promise to deliver before 28th. But the order status is still ready for delivery on 31st Aug 2015. No response to Emails and customer care number needs me to be on hold for 57 minutes....
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M
Manuminhas12
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Rakhi not delivered

Order no - AL[protected], it was scheduled to be delivered on August 27-2015, the status is still "printed and ready for packaging". I am calling them from august 26 th everyday and representative promises that it will be deliverd by today evening. I feel bad that, i have missed my event of the year and managers are hiding under chair and not ready to face the customer. Payment was made in full. I am really pissed. Pathetic horrible...
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J
JyothiJA
from Bengaluru, Karnataka
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Rakhi gift not delivered

Address:Hyderabad, Andhra Pradesh

I have placed an order for rakh, 5 days before, the item is not delivered, rakhi is over, customer care says it is closed on the occasion of rakhi, Worst service from reputed brand, Archies disappointed me a lot, They should not make make false promises when they cannot keep them. They played with some emotions in our lives, when Archies can't understand our emotions, They should not make this false buiness by making money with emotions. They...
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Address:New Delhi, Delhi

I ordered rakhi online with order number AL[protected] to delivered at Mumbai on 28thaugust. but it never received by my family however archies claiming it dispatched.GOJAVAS Courier also said they never receive any order like this.they said number given is also wrong.. I lost all my money, neither rakhi received but archies claiming wrong statement.Online number given is difficult to get as always get a busy tone.my mails are also not...
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S
SonaliGupta7592
from Visakhapatnam, Andhra Pradesh
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Order undelivered and Customer care service unresponsive on Archies

Address:Pune, Maharashtra

My order no. is AL[protected] at Archies. It was scheduled to be delivered on 27th August on the occassion of Rakshbandhan. But still as on 30th August, 2015 the status of my order is "Printed and ready for packing". The customer care number is unresponsive.The amount is paid completely. This type of behaviour is not excepted from a company like Archies. I would like to cancel my order otherwise I will have to report the issue to higer...
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B
Bhanumaya
from Bengaluru, Karnataka
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Worst Service Ever

Address:Bangalore, Karnataka

My sister booked Rakhee through Archies online . it is supposed to deliver on 29th August on rakhee Day. It is still showing Expected delivery:29/08/15 .Fresh order placed Rakhee festival is over . You disappointed us .Dont play with emotions.You dont know how to deliver then dont take orders .shut your online booking. You ruined our rakhee day. Worst ever service. please Cancel our order and refund our money back. Order No:AL[protected] No...
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S
Skstaxationn
from Kolkata, West Bengal
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Despatched Inferior Products

Address:Hooghly, West Bengal

I am given an order of Stone Embellished Golden Rakhi Code[protected] vide order no AL[protected] on 20/08/2015 to deliver the same by 25/08/2015. I make the full payment of Rs 399.00 on the time of order. First upon the company not despatched the order even by 25 /08/2015. When I make a complaint on 26/08/2015, then they despatched the product. The main shocking thing is that, the product received at the noon of 29/08/2015,...
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S
Srutidas
from Bhubaneshwar, Odisha
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Did not delivery the product

Address:Khordha, Odisha

I ordered Rakhi with gift and mithai worth 1150/- for my brother. Bad case is Today is the festival and it was not delivered yet, I was trying to reach customer care people from yesterday..No one is responding to me, and still unable to reach. I clearly mentioned in deliver description that It has to be delivered by on 27th Aug 2015 because I ordered it on 19th Aug 2015, still status is showing as "printed and ready for packing". Completely...
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P
Pallavi Kumble
from Mumbai, Maharashtra
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Non Delivery

Address:Mumbai City, Maharashtra

Raakhi not delivered My order no is AL[protected] and it was to develop delivered on 27/08/2015 which was two days before raakhi...i thought archies would deliver on time as it's a known brand...but they broke my trust...raakhi has come n gone n it's not yet delivered. I WANT A CALL BACK N REFUND AS U BROKE UR DELIVERY TERMS....
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V
vidya subramanian
from Mumbai, Maharashtra
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No Delivery.

Address:Mumbai City, Maharashtra

I had booked a Rakhi order to be delivered by Aug 22, 2015. However till date not delivered. This type of service reflects your poor performance. My order number AL[protected] has been delayed beyond the expected delivery date of Aug 22 and has missed the very occasion that it was sent for. I have sent many emails to Mr Vikas Tak - the compliance manager, the helpdesk, archiesonline blogs, facebook, and innumerable attempts to...
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A
Advocate India
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of rakhi on raksha bandhan by archies online

Dear sir
I had ordered an rakhi and sweets by order no. - al[protected] on 17 aug to be delivered on 28 aug i. E on rakshabandhan with specific instruction to it but it is not dispatched yet. It contained an rakhi for a brother from a sister but due to leniency on your part a brother will not receive rakhi on rakshabandhan, my order placed for him is of no use now as the rakhi will not be worn by him on rakshabandhan. Your non...
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K
Kinny1234
from Bengaluru, Karnataka
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Worst Service i have ever seen!!!!

I ordered Rakhi with chocolate hamper and greeting card for my brother. Bad case is Today is the festival and it was not delivered yet, I was trying to reach customer care people from yesterday..No one is responding to me, and still unable to reach. I clearly mentioned in deliver description that It has to be delivered by today, still status is showing as "printed and ready for packing". Completely fed up!!! spoiled my mood on rakhsha bandhan...
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B
Bahni
from Hyderabad, Telangana
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Order AL20150824-447145 not delivered in stipulated time

Address:Kolkata, West Bengal

The order (order no: AL[protected] which was due to be delivered on or before 28th August'15 has not yet been delivered. The order was made on 24th August'15 in the view of Rakshbandhan(29th August'15) for my brother. The address of the recipient is in proper Kolkata. So i don't think one can have problem in delivering a product in a metro city. I have tried calling as well as mailing the customer care of Archies, but with no response....
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S
Sabby Sethi
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Not delivered my product

Address:Ludhiana, Punjab

I made an online order from archies online on 17 August 2015 and to be delivered on 27 August as per their column. And I paid Approximate $22 AUD from my mastercard. My order number is AL[protected]. As I can see the status it is delivered on 28 August 2015 to Gojavas courier with the docket no. DELACHP104931. I called to archies online on 27 August 2015, they said it will get delivered on 28 August 2015 in the evening when it suppose...
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Address:Chennai, Tamil Nadu

Order No - AL[protected]
I have ordered two Om Sterling Silver Chain Rakhi. But they have delivered only one rakhi and that to it was different(It was golden shree rakhi) what I have ordered. If product is not available the why taking order and showing on website.
When I tried to contact customer care then all number were busy and if not busy then it only rings. Nobody picked the phone And most surprising thing is that...
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J
Joyjit Mullick
from Noida, Uttar Pradesh
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Pathetic customer support

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, waiting time infinite to reach customer care. i have order no :AL[protected] order booking date :20th August 2015 requested order delivery date : 28th August 2015 status showing : order packed and printed. how do i find out the current status ..why its not showing any courier information? and if nobody picks up the call in customer care how will i get the answer...
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U
Urvi Rawal
from Mumbai, Maharashtra
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Non delivery of Gift bought for Raksha Bandhan Occasion

Address:Ahmedabad, Gujarat

-Orderd 2 rakhis & gift combo on 13/08/15, xpexted to deliver on 25/08 -order no. is Order No.: AL[protected] -called 100 of times on care number, constant busy even after hold d cal for 1 hr -sent email as well regarding the same on 25/08, still no answer -such a pathetic service from archies -spoiled my rakhi festival -worst service, fake site...
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L
Lakshmi@413
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong item delivered

Address:Hyderabad, Andhra Pradesh

I have ordered for a rakhi for UAE .but they have delivered a wrong one .I have selected and paid money for one rakhi and they have sent a simple thread like rakhi .either replace it or return half of my money which I have paid .order I'd -AL[protected] .attached both rakhis which I have selected and the one that is delivered .take necessary action immediately....
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