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Archies Online Complaints & Reviews

1
Last updated Oct 7, 2022
Complaints 425
Resolved
36
Unresolved
389
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Archies Online
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Archies Online Phone Numbers

Phone
+91 11 4141 2424
139
130
Fax
+91 11 4141 0070

Archies Online Website

Archies Online Head Office Address

C-113, Naraina Industrial Area, Phase-1
New Delhi
New Delhi District
Delhi
India
110028

Archies Online reviews & complaints page 5

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R
Raghu Peddi
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Wrong delivery

You should know the difference between daughter and daughter in law
I ordered daughter in law card and i got daughter card.
How can that be the same, basic common sense?
If the card is not available, then why is it available online.
I want a full refund including delivery charges.

Please learn the basic difference between daughter and daughter in law.
I am happy that i am enough educated to...
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S
Shirisha2
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Cancelling order

I have made an online order of sending rakhi to usa. After completing the order i didn't like the rakhi and tried to cancel it. Tried calling to the customer care but it says not working. Kindly let me know how to cancel the order.

Here are the details of the order:

Order number: al[protected]
Order date:[protected]
Exp. Delivery date:[protected]
Payment mode: payu

Shipping...
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S
Stfu
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Delayed delivery

1. Helpline number does not work
2. Helpdesk i’d does not let you complain. It shows insufficient privileges.
3. Same day delivery does not work. They just take the money and then do not deliver urgent orders on time. And there is no real way to constancy them...
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D
deepika panthi
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Regarding refund issue

I haven't got the refund which i asked from the archies customer care on 10 july 2020. I have paid the full amount through online payment mode.
When i tried to contact them again on there customer care number, i.e., [protected], it is saying that the number does not have incoming service.
This is the kind of fraud they are doing, even there is no option for cancelling the order....
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A
Aayush Virat Deo
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Order got delayed and gift card was missing

My order number al[protected]
Got delayed by a week and the gift card was missing
Your complaint number is unavailable and no one was picking up the call....
+1 photos
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D
deepika panthi
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Regarding order not delivered

I haven't got the product which i ordered from the archies online website on 02 july 2020. I have paid the full amount through online payment mode.
When i tried to contact them on there customer care number, i. E., [protected], it is saying that the number does not have incoming service.
This is the kind of fraud they are doing, even there is no option for cancelling the order....
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Website:www.archiesonline.com

I ordered cake with flowers combo on june 30th. Which cost 1495. I paid online. July 9th today. I didn't get any order update. Order still not delivered. Most importantly.. It was an "same day delivery" order. None of their customer care number is active more over those are incoming bar'ed. None of their customer care emails are active. Worst experience. Please refund my money. Never expected this from archies....
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Address:191-F Sector-4, IMT Manesar, Gurgaon, Haryana -122050 (INDIA)
Website:archiesonline.com

I had placed an order for mesmerizing love flower bouquet on 19th may 2020 to be delivered on 25th may 2020. But till date they haven't delivered the product.
They have deducted the amount for the same from my card, but they have not yet delivered the product.
I have tried to contact them on their customer care number and corporate phone number. But there is no response.
Also emails to their helpdesk, are responded with...
+1 photos
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I have selected 2 july for order to be delivered but still i don't see any update on my order. Its around 10 days since it is showing in packed state.

There is no information about when the order is going to deliver. Or any notification we have recieved

I have tried customer care but number is not in service also tried other numbers mentioned in website but no response also send mails but still no response from...
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V
vinitagoel
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Product

Address:delhi

I placed two orders on 16 jun 2020
Unsatisfied with both in quality
And one was not something as shown and described on site
Is this site fake

Vinita goel
[protected]...
+3 photos
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Ř
Řăjňîšh Ķûmăř
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake website archiesonline

Order no. : al[protected]
Ordered on:[protected]

Cadbury dairy milk bouquet
Qty - 1
Amount paid: rs. 699
Not delivered not packed not shipped...
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First of all Archie's online customer care incoming is barred and emails are unattended for more than 10 days.
I'm unable to contact anyone

I have received the shipment.I have ordered for 3 items including SHE sky blue nail polish worth Rs.50. In your shipment the nail polish is missing and you have charged Rs.50 for gift wrap that is also missing.

So you should refund Rs.100 to my account.
br...
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P
Priyanka1803
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My order is not delivered

I ordered obe keychain. My product has not been delivered but it is showing that it has been delivered. Payment has been done online. I tried calling on their customer care but no response. Same with mail. Their is no other way to contact archie's.

Very poor service of archies...
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Address:C-113, Naraina Industrial Area Phase-1, Delhi - 110028 (INDIA) Tel: +91-11 4141 0000 +91-11 4141 2222

I ordered a mug and a mom photo frame from archies online on 15th june, 2020 but the mom photo frame which i have received is faulty. The customer care number is not reachable. Also, i have tried on other numbers to contact but no one is responding. And i have already mailed my problem to the email: [protected]@archiesonline.com on 22nd june, 2020 but haven't received any response from them.
I would like them to offer for a return and...
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Address:9871672307

Archies brand provides you the most disgusting online platform. I have ordered the silver jhumka for rupees 299 and i recieved different product crescent moon jhumka for 400 .this is completely insane .not even this there is no one to contact me . I have tried alot many a times but one one is responding. Please kindly refund my amount or kindly change my product. Contact no. [protected]....
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A
Ashish Koppala
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Soft toy

One product has not been delivered but it is showing that it has been delivered. Payment has been done online. I tried calling on their customer care but no response. Same with mail. Their is no other way to contact archie's....
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Order no al[protected]
Product ordered in march 18, 2020 but it is not delivered.. No one answering to calls and replying to mails...
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A
Anjalichoudhary
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Order not completely delivered

Address:A 602, park street park torquoise pune

Hi Team,

I have ordered 3 products from archies and only 2 have been delivered.
Have not received my customised card Although I have attached the photo for the same. Please help me in getting delivered asap. It is really urgent.
Thanks...
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Saikanth Battu
from Hyderabad, Telangana
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i have received a broken item delivered to me

I have booked black round archies clock with order number: al[protected], i have received a broken item delivered to me. Please check the attached photo of the glass broken clock. We are very disappointed with the item we received, we are unable to contact customer care number and no reply for email we sent. Please take action on such frauds....
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Hi, i have places an order from archie's online portal after verifying that the product will delivered on same day.
But it's not gets delivered on same day, now i want to cancel my order but i'm not able to see any option to cancel the order.

Can you please help me to cancel the order and refund my paid amount....
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