Archies Online — Big heart balloon not delivered till date

This order was placed one week before 14th feb 2017 and till date the same has still not been delivered. Please look into it. It's very disappointing that ven after ordering one week in advance the order is not delivered on the requested date. I had placed the order expecting archies to give a quality service. However i am really disappointed. If the product is not delivered i i need reversal of my payment immediately.

Regards,
Harsh
— forwarded message —
From:
Date: feb 6, 2017 2:19 pm
Subject: order confirmation-your order al[protected] has been successfully placed with www.archiesonline.com!
To:
Cc:



Dear harsh,

Thank you for your order.

We will inform you when we dispatch your order.

To track your order online click here :-



Please find the summary of your order placed on www.archiesonline.com.

Order number : al[protected]
Order date : 06/02/2017
Delivery date : 14/02/2017
Payment mode : ccavenue payment gateway


Shipping address :
Ishani chandra
Hcl infosystems ltd e-4, sector 11, noida 201 301,
Noida,
Uttar pradesh: 201301
Contact no. : [protected]

Order summary

S. No. Product details qty. Price () sub-total ()
1 big heart balloon
Code: dsc-1301
Express your undying love for your sweetheart in a unique and adorable way through this big heart balloon. A perfect way to bring a smile on her or his face, this balloon will also make for a perfect addition to any anniversary party. The balloon comes attached with a string and will be delivered deflated.

We normally deliver in 2 working days.
You can choose the desired date of delivery on the delivery address page.

1 699 699

Total 699
Shipping charges 0
Discount 0
Gift wrap 0
Net payable 699

Note: if you want to cancel this order please contact our customer care no. +[protected]

What next?
We will send you another email once your order will be dispatched from our side. Any queries?
Please contact us on our customer care number between 9:30am - 6:30pm monday to saturday.