Archies Online — Order not placed despite making the payment

I had placed order for message box gift hamper on the archiesonline website. I made the payment via google pay but my order was not confirmed. I tried calling all the numbers i could find but got no response. Their customer care number doesn't work. I have sent an email, filed a query and a submitted a ticket on their website but haven't recieved any response from that either. Please help me get my money back or atleast place the order. I don't want it to go to waste. Please help!!
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I got the email from the company saying that my order has been placed and is underway of getting delivered. However i cannot track the item. On the bluedart website i got the message as follows. This is really unacceptable. Is this a fraud? Please help. At least deliver the item to it's address.

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    Archies Online
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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