Artha Health Options Complaints & Reviews

NON PAYMENT OF SALARY TO EMPLOYEE- SAHARSH BY ARTHA HEALTH OPTIONS... YOUNG UNEMPLOYED PEOPLE BEING CHEATED BY JOB OPPORTUNITY, MADE TO WORK HARD & AT LAST THEIR HARD LABOR IS DENIED FOR BEING COMPENSATED BY SALARY.


1. Mr. Saharsh worked with ARTHA HEALTH OPTIONS as an Employee in the position of Customer Sales Representative for the duration 7th Sep2009 to 13th Oct 2009. After he worked for over a month with utmost dedication, vigor and love for the first job, the Compensation & Salary released to him by an Axis Bank Cheque (No. 248139), was stopped by Artha WITHOUT ANY PRIOR INFORMATION - verbal/written/fax/email, leave apart justifiable or valid reasons for doing so. Pls note that this Salary-cheque was stopped for payment which was released to him AFTER he has completed his dedicated labor over the month.
2. Having worked with Artha Health Options for more than a month, Mr. Saharsh kept his Supervisor/Leads- Mr Salim and Jijesh informed in Oct first week - that he has been offered a role by another company & would like to be relieved.

3. Submitted Resignation Letter in person to HR & Supervisors- Miss Lidya Peterson, Mr Salim, Mr Jijesh on 13th Oct09. However, he was made to wait for more than 2hrs just for the submission of a letter. The Resignation Letter was accepted by above Artha Officials.

4. While I took this matter to HR over phone, Artha Reception did not allowed to speak to HR & I was routed to Mr Shaji, and was called upon by him at Artha's Nrupathunga Road Office, along with Mr. Saharsh to discuss on this, despite the fact stated that Saharsh has moved out of Bangalore & no longer stays at Bangalore. As a result, Saharsh had to travel to Bangalore all the way from another city

5. Our visit to Artha Office on invitation by Artha along with Saharsh on 12th Feb turned out to be the worst Experience & Surprise, considering the way Artha treated. First, we were not allowed to meet HR despite the fact I was called upon & invited there by Artha officials. Further, on rejection of Salary release to Mr Saharsh by HR representative Miss Lidya Peterson, my persistent Requests & a mere 10min meeting-time request was turned down by an immature act of banging the phone with comments like- She would not like to discuss Saharsh’s salary issues with me, no matter I am his parent & there is nothing to discuss about. My impressions to this behavior goes as “INHUMAN” and an “AUTOCRACY”. I am also surprised that such sensitive roles are entrusted to people who don’t carry courteousness & care for the people’s emotions, leave apart taking care of their employees.

At the outset, I would like to reiterate that the Salary stopped by Artha was Saharsh’s First Salary out of his first Job. Not sure whether Artha has made an attempt to realize the damage done to Saharsh out of this Incident and whether your HR understands the importance & Emotions attached with the First Salary of an Employee.

Worst- On speaking further to Artha's Head- Mr Anil- he has denied any Payment now. No Reasons stated. He has no reasons as why Artha released the Salary cheque & then stopped. This is going to be taken up further through Labor Laws, if not attended by Artha & Salary not released.

Below complaints showcase the Attitude of Artha & its history of dealing with People:

http://www.consumercomplaints.in/complaints/artha-health-options-c384693.html
http://www.consumercomplaints.in/complaints/artha-health-care-c125473.html

- VijayKumar
[protected]@rediffmail.com

REF : ARTHA BASIC - 06 48230



1. On 1st Dec 09 evening at 5.30pm a Lady officer called me over phone and informed that, Artha Health options has selected 250 members for Travel Vocher ( which has been finalised now )for holidays which will be arranged thru a special courier instead of regular courier service to prevent vochers being misused by third person. She also explained that, the amount which I had paid in the month of July 09 to buy the health plan is going to be credited to Artha now after 21/2 months for which I have to confirm my last 4 digits of credit card ( on which the transaction was made earlier) and the card expiry date to verification department upon which a verification code will be sent thru an SMS which should be used to collect the Travel Vocher.



2. Within minutes, another Lady officer called and asked me to provide the last 4 digits of my credit card and the card validity period and informed that, Rs. 4991/- has been debited to my credit card account and gave an Authorisation code. But, I told this officer, that, I need not pay any amount and had already been paid earlier. She said that was a differant plan and this offer is a differant one and the amount Rs.4991/- is already debited to my credit card account. I then immediately told the officer that, I am not interested in any new transaction for this travel plan and should not proceed on that. But, she said the amount is already been processed and I should contact the Marketing department for further quieries.



3. Within another minute the Lady officer who had called me first called me again and wanted to know what is the quiery. I told her what the second lady offier told me about debiting of Rs.4991/- to my credit card. She said, no sir, the lady officer is from Quality department and she is not aware of this. This is only a authourisation for the amount which I had paid and the authourisation code will appear in the next card statement. I once again stressed this lady officer to double sure whether any amount is going to be debited to my credit card account and she affirmed that, no amount will be debited to my card account.



4. Once again the 2nd Lady offier called me after this and asked me whether my quieries are clarified. At this time this lady officer went back on her words and told me that, no amount is going to be debited to my card account and got only the authourisation for earlier payment made in July 09. and gave me the Authourisation code as 276224.



5. It looks like both these Lady officers have taken me for a good ride. For the reason a) I have recieved an SMS today from my card issued bank informing me that, an amount of Rs. 4991/- has been debited to my credit account. b) Secondly, another SMS from Artha informing that, my credit card has been swiped for Rs. 2993 /- and the Authourisation code is 276224. The Kit will reach me in next 10 days.



6. As both these transactions are illegal and hasd got no approval from me, these 2 transactions should have been immediately be cancelled and the amount should have been debited to my credit card which did not happen even after several reminders.



7. I had clearly told both these 2 Lady offiers that I am not interested in any new plans and inspite of this by giving wrong information 2 transactions have been debited to my card account illegaly. Why this kind of a business by Artha ?



8. By evening today I got 2 SMS from Artha informing that, my application no. 94598A and application no.94598 have been logged on 2nd Dec. What these application are ? Who has authourised these applications ?

9. Eleven cases have been filed against Artha and one set of case had come for trial on 21st May 2010. No one represented from Artha for this trial.

I have taken ARTHA HEALTH OPTIONS wellness card with card number 06 46716 by paying Rs.1994. This is valid till 4th August 2010. I have been a member after paying required money for last 2 years.
I received a call from their office on 13/05/2010 informing me that since i have not been utlising the card regularly for full benefits, your card and facilties gets extended by one more year if you pay now Rs.1994. Reluctantly I agreed as I have not been using their slips with the back of a sloppy service when I had a medical check done. An authorisation code of 005856 was provided on 13/05/2010.
Later on I received a call on 25/05/2010 from Mr.Sameer of their office and telling me to pay Rs.3994 as I have been upgraded to Gold Card. I was not interested in this but he told that the extension will for 2 years with this payment ( Rs.5988 total against a normal Rs. 18,000 package they charge for others). An authorisation code number 003603 was provided. They sent me Standard Chartered credit slip next day for payment of Rs.3994 on 26/05/2010 along with a form their office for signature. Since the courier guy was in hurry, I just signed the form without checking contents of the form.
On 27/05/2010, I have received a call from them again telling me that I have done a transaction for Rs.11,000 + and hence I need to pay the remaining amount. I told them the transaction committed was for Rs. (1994 + 3994) and the inflated figure of Rs. 11000+ has shocked me. I vehemently dis-approved this transaction. He told me that I will lose all benefits and earlier voice transactions/ recordings are invalid and only the signed form by me will hold in consumer forum. I told him to refund all the amount as I was not interested in the whole fradulent scheme but he threatened me, telling there is no refund. First of all, no mention of Rs. 11000 plus transaction was told to me on 13/05/2010 by their officer or by Mr.Sameer on 25/05/2010. Well, when I was reluctant for Rs.1994 payment on 13/05/2010, how could I commit for Rs. 11,000. I want justice.It is agonising to think how I have been cheated in day light. I want my money back please. Kindly help and check out such fraudulent companies. Artha Health Options is located in Maharshi Aravinda Bhavana, 14/3, Nrupathunga Road, Bengaluru 560 001

Artha health options has Duped us by giving us thier health package the response is so pathetic kindly call one of thier number half english spoken lady picks up the call n disconnects without courtesy.
They have duped me and robbed our money.

Regards
Sadath.Delvi

Hi,

I am a artha member since 2008 and fed up of the transactions made in my credit card. The marketing people will say it is just 3988.00 to upgrade the card to gold card which avail along with vaccation package. After few days they caleld up and said that is for only gold membership and asked for another transaction. I have clearly told them i will not authorize the transaction without the product delivered to me. But they promised that without the charge slip the transactionw ill not complete so no need tow orry. There noly shock came to me when the called up 3rd time stating for lunch and dinner if you pay only eill get complete package. This was the time i woke and asked them to cancel it. They said its not possible, already 7500+ paid and i want it badly the guy thretended me like i have signed in application where the cost of policy is Rs28000 and they have rights to claim . The final transaction also took place. Below are the transaction took place.

28/01/2010 ARTHA HEALTH OPTIONSBANGALOREIN Rs. 3,988.00(DR)
03/03/2010 ARTHA HEALTH OPTIONSBANGALOREIN Rs. 3,988.00(DR)
04/03/2010 ARTHA HEALTH OPTIONSBANGALOREIN Rs. 3,992.00(DR)


From March 5th i am trying to get the card, they will promise will send in 2 days later no news, i ahve raised the complaint to them on Apr that i don't want the service, they are in the negotiation to state they will offer more validity and ask to keep the product. In the mean time when i refused to sign in soft slip. The another biggest mess is on October already two transaction happened to Artha without my approval of soft slip.


23/10/2009 ARTHA HEALTH OPTIONSBANGALOREIN Rs. 3,992.00(DR)
13/11/2009 ARTHA HEALTH OPTIONSBANGALOREIN Rs. 3,992.00(DR)

I am really fed up of this service and cosult with lawyer too. Since i have some mercey on the employees who working there i have given them a last notification. Else legally i am planning to take action.

Please drop me mail ( [protected]@gmail.com) if you wish to share any info.

'I am one of those hundreds of people who have been duped not once but
three times. I had opted for Artha Options card last year during Dec 09 through one Mathew Green, I had opted for the basic card which is around 1990 or so. r. Mathew Green asked me for the Credit Card details etc for online payments which I gave without suspecting what problems I would be heading for in the near future.Parting with my credit card details was what they were posibly waiting for.

Since then and till till 27th Jan 2010, mycredit card has been illegally swiped without my consent for amount to around Rs. 7980/ or so. When I finally went and called on the Artha Health office at Bangalore, the Customer Care Manager met me to clarify my enquiry. However, she was not able to explain the mistake except apologies for the mistake. Thereafter two getlemen came to the cabin and explained that they would look into the matter and again apologized for the mistake. They promised me that Artha would provide me with additional benefit. I had insisted that I get the refund back of all the amount illegally swiped.

Sir, it is my sincere request to kindly help me out to get refund of my hard earned money. I am a retired army personnel and cannot have someone illegally robbing me of my savings. I would like to book Artha was a refund of my amount and also towards damages caused out of mental agony to the tune of Rs. 25,000/

Sir, kindly help me out and give me advice on how to proceed in this case. I have also come to know now that Artha has been committing such frauds with a lot of people. In a lot of cases they do not eve bother to respond to ones calls.

Thanking you

I am another victim of Artha, they have sent me leisure coupon saying that they offer deluxe room in sterling resorts and it has private swimming pool. Even if the room is in 5th floor you will have the swimming pool. What a claim, and this was made by one Mr. Riyaz and he had sent executive to my home to collect the cheque. I called up travel desk only to confirm that the claim is false. Now I am filing 420 case and will move to the court. They don't know me, they have messed up with a wrong person.

holiday package
when we purchaserenue 2nd time they told same option or facilities will be provided that is(Holiday package free 2night and 3days in 3star hotal in india) the reason i renuedpurchased 2nd time but now artha people telling only 15% discount on the holiday packge bill). ARTHA PEOPLE telling lie because of sellingmarketing his business.

Sreenivasa
Mobile [protected]

My name is Sreenivasulu and my Artha number is : 27898.

Here I am specifying that Artha services is the one of the biggest frauder, because of:

1). There is no such a facility / service called ”LEISURE” in the package based on which they (artha) committed to the customer.
2). I have called-up several times to fix the travel trip, but 99% of the times I get the response is “NO VACANCIES”.
3). Finally when I got the vacancy confirmation for the trip and done for the travel bookings, Artha has not fulfilled the commitment and artha has not intimated the same to the customer.
4). Provided services like health checkups are very third class checkups and very nasty treat by the clinics specified by the Artha.

So, as a customer I would like inform the same to the lot of persons like me who is cheating by these kind of companies.

I have all proofs with me to prove that Artha health options is a one of the cheating company in India.

Regards,
Sreenivas

This is Sasikiran here. I have been contacted by the Artha health options marketing executive some time in the last week of February and has explained about the product - preventive health care. After a few minutes of discussion, I have opted for the product. The executive has indicated, he will be delivering me 2 accomodation coupons in liue of many other doctor consultant coupons. He has informed it be delivered. in 2-3 days. The amount was taken from my credit card immediately, the starter kit was not delivered to me even after a week. I have sent a note to the helpdesk and they called me the next day indicating they will sending the next day. However, it has not been delivered even after another week. Only after I left the note to the helpdesk again, they called me again indicating it will delivered the same day evening. And the reason they sited for non- delivery was that they could not find the address, which was available in the heart of the city. I have asked for the cancellation of the policy, but I was told it can be cancelled within 5 days of booking. If the kit itself has not been given to me in 12 days, how can cancel it? I told I will not take the kit, however the courier person has delievered it to my office boy. I thought anyways, it has been taken, so i will keep it. When I opened the kit, it does not have the coupons which they have promised to me. When I call them they say, we need to call them and book and they will take care of the dicsount. When I asked them for the accomodation details, they say the concerened person is on leave and they will provide info only after 3 -4 days. When I said, I want to book some accomodation for this weekend, they have no response. They have no clue about where accomodation is available as such and no clue how to respond to customers and help them get the service they need. But they know how to take money from people.
Consequences : I have paid Rs 2000/- not just that they give me a master health check which normally also costs Rs 1200/- in outside market, but for the 2 accomodation coupons they said, they are going to arrange for me. Now that I have a planned program for this weekend and I cannot use the coupon which I am entitled to use, even after paying the money. Also it is me who is following up wasting my time and energy and also telephone calls (again loosing money) to know the updates. They never care to do the service. Only When I leave they get back to me. Until then they are not cared whether the serivice promised is doen or not. I want the policy to be cancelled and my money to be returned back asap.

Hi,

Membership id: 06 39277 valid till 02-aug-2009

I 've became member in Artha Health options last year. I have never used any of their facilities (2007). Last year also (2008, they called me and pressurised me to renew their health options and paid nearly Rs.2000/ for availing medical facilities for 1 year and after some time a person called Naushad, (Asst Manager at Artha health options) and forced me to go for complete master health check up for just Rs.300/- from the best hospitals in Bangalore ( He gave me a list of hospitals, including Wockart). Now, I tried to call their numbers for availing some medical facilities, none of the numbers are working.[protected], [protected] ). I am not sure how I can get my money back.

The website mentions the telephone number[protected], but nobody picks up.

Can you please help me to recover my money from them?

Thanks
D.Dharmarajan

I'm one of those hundreds of people who have been duped not once but
twice ! I had opted for Artha Options card last year and have tried
to reach them over a 100 times to avail the facilities that have been boasted while
selling the product !

One fine day, I suddenly get a call from Mr. Zain in mid Jan 2009
claiming to be a floor manager there trying to persuade me a renew the
product and my only was that I mentioned that I will look into it. The call was then
transferred to the quality assurance there who were giving a
completely opposite picture about the product that Mr. Zain was talking about. Never did I during
that call authorise them to debit the subscription amount from my
credit card and to my surprise, an amount of Rs. 1994 has been debited from credit card
without my knowledge.

When I contact Mr. Zain on the same phone number, he's mentioning that
I had authorised Artha to debit the amount, which is completely false
!

Just a while ago when I called him on Mobile no. [protected] asking him
to cancel my subscription, which according to him was possible if I
was not happy with the product, now claims that there is no such possibility.

Most of all, its been over a week since the money was deducted from my
account and I have not received the product yet !

Now, Mr. Zain threatens me that they have a clientele of over 7 lakh individuals and things like these happen every day and I will be in trouble if I take a legal action against Artha.

Can someone advise me on how to get back my hard earned money?