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Lifecell International
Lifecell International Pvt.Ltd.
Customer satisfaction rating: 82%
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164
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Lifecell International Customer Care

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Address
16, Vijayaraghava Road, 1st Lane, T. Nagar
Chennai
Chennai District
Tamil Nadu
India - 600017

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
82%
Complaints
164
Pending
31
Resolved
126
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Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Lifecell International Complaints & Reviews

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I have taken the plan for a lifetime, at the 2nd payment, instead of paying through cheque, I have paid it through login on...
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I enrolled my baby's life cell 2 years back and initially I deposited 35000/- amount for 2 years and now...
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I am facing plan upgrade issue @Lifecell. In April 2020, their sales representatives Anurag (+91-[protected]) and...
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We had taken lifecell service for our new born. We were told that a stroller will be given to us and it has been over 5 months now but no update. Recently got a call from them for the balance payment which was due 6 months after the birth of the child which is on 29th April. The executives are non responsive and I am told if the money was not paid then they will downgrade our plan etc etc.. No way to get a reply on it seems available.

I can be reached on [protected].
Apr 02, 2021

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    My name is Lalit Kaushik, and I purchased the policy last year in Feb 2020. their sales representative committed to the fitness band. I am following up from the last year over the call and the Email nut no response from them. this is ticket no EM[protected].

    Now my question when Lifecell does not give 800 rs gift as they committed to me, how they can provide the service in the future.

    I am requesting please don't but the policy from lifecell
    Feb 19, 2021

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    Lifecell International customer support has been notified about the posted complaint.
    Dear Lalith Kaushik

    Kindly share your crm no ore registred mobile number to look into the issue
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      I have been conversing with Mr Raman since 15 days, I have been explaining him that my baby's blood tissue was discarded due to no growth which was informed to me by an email in the year 2017.I have been getting calls from different executives who were totally unaware of this fact! Surprisingly though, as only based on a trust factor the process is been done as we can't see the exact reason for which we are paying the money for.Further Mr Raman said that he still don't know what Is the amount that I have to pay as only blood stem is being preserved.
      Furthermore, most shockingly I have been mailed with some unknown mail recipient Name Sivaranjani Krishnan requesting to the same amount as is shown due to me.Where we trust you with our baby's future, with this kind of attitude and callousness from your side makes me think if I would like to renew my membership!! Utterly disappointed with Lifecell, will make sure not to recommend it to anyone.I further advise you to resolve the matter asap!!

      Regards
      Feb 14, 2021

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        Dear Sir!
        Our blood sample were collected on 4.12.2020 for clinical exome sequencing test and I was told it will take...
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        The customer care executives lack company ethics.they are cold hearted and never understand that someone is facing an emotional...
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        We were contacted by one of Lifecell's sales reps to convert to the Lifetime Storage Plan for CRM Number is 50200159 and were...
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        A confidential information send by the Indian Bank but on my number there is no messages so I want to now, why I am not able to receive this messages because due to this my payment transaction is being pending. So I request you please solve my issue.
        Not able to receive my Indian Bank messages
        Jan 09, 2021

        Complaint Status

        Lifecell International customer support has been notified about the posted complaint.
        Dear Mr Murli,

        Kindly contact your bank for this Issue.
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          This is my 2nd child named Atharv Choudhary born on 24th Dec 2019...cust service rep cracked a deal in 50K with 20K as on the spot payment and remaining 30K next year same date which I agreed to blindfolded as this was my 2nd time with lifecell

          I have spoken to numerous reps in last 1 month or more but received no response so far on the confirmation of it. Rep Prabhakar who worked out the deal has left lifecell with no record on the books of what has been agreed upon for my child
          Dec 29, 2020

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          Lifecell International customer support has been notified about the posted complaint.
          [protected] is the CRM number... Atharv Choudhary is my sons name born on 24th Dec 2019
          Dear Mr Athrav, Thank you for sharing the details. Our team shall contact you shortly
          My name is Ajeet Kr Choudhary and my son's name is Atharv Choudhary... Pls ensure that you call me on [protected] after 1500 hrs any day
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            Last year, We were informed by one of your executive Mr Rahul Nayak, that we need to pay Rs. 50000 all inclusive for stem cell banking plan of 75 years preservation.
            We made a payment of Rs. 19990 last year on 4-sept-2019. We were verbally informed that we need to pay remaining amount (Rs 30010) after 1 year.
            Now on lifecell site, it is asking Rs 45000 for 75 years AND currently we don't have any written or mail information on the package explained by Rahul. Also his mobile no is switched off and we do not have any way to contact him.
            Request you to please consider our information on this & we will be able to pay only Rs 30010 as part of our pending payment confirmed by your employee, our crm number is[protected].

            Awaiting your quick response on this issue.
            Nov 25, 2020

            Complaint Status

            Lifecell International customer support has been notified about the posted complaint.
            Dear Sir,

            Kindly share your CRM number.
            Hi,
            We are facing the same issue @Lifecell. In July 2020, their sales representatives used to call us daily even at 10 pm at night to sell their plan. Mandeep Saini, a representative had promised us a stroller and a total lifetime plan with 54000 rs. We made a payment of Rs. 23, 990 (CRM no.[protected] initially and he commited next year at your child's first birthday, you will get a link for remaining payment of Rs. 30000. They haven't given us any stroller and also now that we are trying to make the remaining payment of Rs. 30, 000 but the customer care executives are denying that their database is showing a different plan for us, i.e. we have to keep paying Rs. 4000 annually for 75 years. We have got frustrated after raising innumerable complaints, but have not got any response from them. Let us know if you get any solution to this.

            Thank you.
            Dr. Priti
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              Hi Team,

              Any Company will issue the receipt once the payment is realized in their accounts. Life cell is...
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              My Baby was born on 13 March 2020. Before taking the policy salesmen were roaming around me but once i booked and paid amount....
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              I have not received any collection kit. Infact I had told Aman, your representative 4 days back also that...
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              I had registered for lifecell uc preservation was promised that, we will get baby stroller. I did register and was expecting...
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              I have recently enrolled with lifecell on 26th august 2020 under the lifetime plan having crm #[protected] and enrollment...
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              I purchased lifetime storage for my baby girl born on 3rd june and part of the offer price, i was informed thrice that i will...
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              My self Tejshree Jadkar purchased your membership in July and as per my conversation with Kirti your life cell employee she...
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              I purchased lifetime storage for my baby girl born on 3rd June and part of the offer price, I was informed thrice that I will...
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