Lifecell International Complaints & Reviews

I have booked the 75 yrs storage service in Jan-23 for our baby's stem cells from Lifecell International pvt ltd at a total cost of Rs 58000 (Incl of GST) with the only condition that I have to pay Rs 9350 only at the time of registration (ie in Jan-23). the remaining amount (ie. Rs 48650) I need to pay on my baby's 1st birthday (ie. on 04-Feb-24).
But now they are asking the remaining balance of Rs 53000 for the storage services.br...

We had completed the payment Rs 25, 170/- as a part of initial payment and pending payment is Rs 35, 000/- as a part of lifetime Dual storage plan.i am doing followup for remaining payment link with lifecell.

Also regarding collection fees payment to the doctor, as far as I know there is no payment has been done to the doctor on the day of delivery ie.29th Dec 23 and i had already taken care of payment on 4-jan24 discharge...

An order was placed before the company through its agents Mr Shankarshan and Mr. Pushpendra for life time membership on 20/09/2023 at Dwarka Delhi and payment via ICICI Bank credit card account and a PDC was made to Mr. Shankarshan. Immediately thereafter it was discovered that a fraud has been committed by the company. So, immediately on the next day on 21/09/23, one more order was placed via email to cancel the earlier order and refund...

The company is trying to make money by charging hefty late fees from the customer even if the payment is getting delayed by single day. They are not informing customer to make the payment and only after the due date is passed even by one day, they start making 100 calls in a day and force them to pay fine of 5600 (yearly charge is 3900) which is more then that of maintenance charge.Totally we need to pay 9900 which is way more higher than...

Hi,

My baby was born on November 2022 in SRMC. I was contacted by Madam Kokila and Mr. Keerthivendhan there.

I submitted all relevant details. But, intentionally Mr. Keerthivendhan put wrong Doctor name and his own referral name.

When I requested to correct both stuff, he started asking money and ignoring my call. I want to review this case against Mr. Keerthivendhan so that other patient does...

CRM No[protected]

Lifecell is charging us Rs 3000 after 12 days of delivery under the pretext that hospital charged extra. Without this payment our account will not be regularized even though we have already paid Rs 65030 as was communicated by the zonal head (Mr KM) of Lifecell in bhubaneswar.

Emails excerpts in sequence follows:

1. Excerpts from email from lifecell customer care
br...

The company is trying to make money by charging hefty late fees from the customer even if the payment is getting delayed by single day. They are not informing customer to make the payment and only after the due date is passed even by one day, they start making 100 calls in a day and force them to pay fine of 5600 (yearly charge is 3500) which is more then that of maintenance charge. Then they start offering you multiple package if I don't...

Vaccum system failure and vaccum pressure not generated okay so machine not ready.
Kindly do the needful for resolution....

At the time of emrollement i received babymoon clubmahindra offer from life cell. This is one of the reason why i enrolled for lifecell. They mailed me a fake voucher code as clubmahindra is telling voucher code is invalid. This is fake promotion by lifecell to attract customers.

My ticket id is EM[protected] complaint filed to lifecell in website

From santosh
[protected]...

Hi,
I am the existing customer of LifeCell International. Till my baby's birth everything was smooth. They behaved politely and response was prompt.

After that scenario got changed when I was trying to use there 'Club Mahindra babymoon offer' but couldn't do as they didn't provide further information regarding how to redeem it. The complaint number BB[protected] is still pending with them since four months and now they...

I contacted support site for contract termination and refund on 16th November 2022 itself but they stretched the process to 23rd November 2022 when I recieved email that my contract was terminated and it would be refunded within 3 to 5 days. It's already 1st December and I am yet to get my refund. The company has failed to refund me and has led to unnecessary stress and tension in my life....

I booked with Lifecell in October 2021 fpr 21 years plan where I made the initial payment at that time only and gave a PDC of 25000 for 2nd May 2022 in October 2021 itself.

Lifecell did not produce my cheque to the bank at all and kept calling me and messaging and emailing in September 2022 telling that my membership will be over if I do not make the payment. I then got this investigated as to why the cheque I gave in OCT 2021...

At the time of sales lifecell employee explained me the whole product and offered me with the exciting voucher benefits provided by the company. in the month of july i enrolled with the lifecell for the stem cell preservation plan and i was offered vouchers by them one of them was babymoon from club mahindra i tried to redeem the voucher in the same month i was informed by company executive that process takes 45 days to redeem the voucher...

We are very disappointed with the services of LifeCell. We registered with LifeCell on 5th July 2022, they told us that we would get a baby Stroller. I even referred one of my friend sand was promised a referral bonus. But even after lapse of more than 2 month, the Stroller and referral bonus are still not delivered. The executives call/message you several times when they have to sell the package but when you are following up for your entitlements...

Lifecell is running a scam here in I d.

I was promised club mahindra voucher and a pram for new born

Lifecell has conveniently denied both.

All tickets have been closed without any resolution

Only option left is legal case...

In good faith I opted for a lifetime plan on stem cell preservation and genome scope testing for my new born. I was given false promises and multiple add-ons like stroller, carry bed, new born screening test for free but I havent got anything.
Their customer executives are seasoned liars. We dealt with One person called parash joshi.
He was sweet till he collected the payment. After the payment he stopped responding
and...

In good faith I opted for a lifetime plan on stem cell preservation and genome scope testing for my new born. I was given false promises and multiple add-ons like stroller, carry bed, new born screening test for free but I havent got anything.
Infact when doctor asked me for a New born screening test I had to pay separately for it. It has been more than a month I dont have any voucher or test report or any confirmation from Lifecell.br...

Spamming my phone message inbox with request to refer Lifecell to others. and not giving me an option to opt out....

We paid the amount in advance. We were told the kitbox will come in 2-3 days. We waited for 15 days.

Now suddenly without delivering the kitbox, we got to see on app kitbox delivered.

Their customer executives are seasoned liars. We dealt with One person called Majhar.

He was sweet till he collected the payment. After the payment he stopped responding....

We had a baby boy in 2021, April. We stored our baby stem cells in Lifecell. We paid some amount and other amount of 30, 000, we need to pay when our baby boy turned one (2022, April). We had given them a check of 30, 000 in advance. However, I called the customer care and asked them if I can pay the amount in advance. They said, Yes!. I paid the amount in Feb.
(attached, the copy for the same). Now, they have been sending email reminders...