[Resolved]  Asian Paints — about billing and measurement and delay in execution of job

Address:Mumbai City, Maharashtra, 400064

On various occassions, I had requested for measurement sheet, but the same were nor shared to us. Only Lumpsum rooms wise area of wall & ceiling were provided. Charges of POP were taken for very high quantities whereas our flay was not having any repair job and entire earlier paining were in perfect conditions.

Even after making the payment in advance, the discount as per company policy were not passed on us, particularly for wall paper and Texure. It was given only @ 15 % flat on paint, wall paper & Texure paint. Total amount of billing is more than 2 Lakhs. We understand that there is policy for additional discount after certain amount of billing.

Generally, after completion of job, we understand that asian paint provides deep cleaning facilities. This was not provided to us.

Response from executive is also not upto the mark even after making any request.

Name : Manoj Bhagat
Address : 903/ quiescent Height, Mind Space, Malad (West) Mumbai 64
Contact No - [protected]
Client No - NA
Was this information helpful?
No (0)
Yes (0)
Aug 23, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
Asian Paints Customer Care's response
Hi Manoj, we regret the unpleasant experience. We are sharing this with our team and they will get in touch with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    873
    Pending
    196
    Resolved
    621
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information