[Resolved]  Asian Paints — Apcolite Purple Color: Color variation and white patches

Hi,

I have just got our house painted with Asian Paints - Premium (Apcolite).

However, one of the colors (purple) is just not coming well on the wall. We first tried 2 litres (5 coats) of Fresh Orchid (Color code- 9111) on 10 x 10 ft wall. It resulted in very dull finish, color variation and white patches all over. So, we decided to go for little more brighter shade i.e. Iris Impact (Color code - 7109). We again used 2 litres (5 coats) but it also resulted in the same problem of color variation with white patches.

FYI, we have used all the guidelines o[censored]sing the primer and putty. PLEASE NOTE THAT NO OTHER (COLOR) WALL HAD THIS ISSUE.

We are now stuck with a badly colored wall with around 10 coats. Please refer to the attached pic.

If this is the RESULT of certain colors, Asian Paints shouldn't be publishing it in their color chart. I have spent Rs 1, 400 in (purple) color (only) and Rs 1, 200 in labour for a single 10 x 10 ft wall.

I hereby seek a refund of Rs 2, 600. I urge for a quick resolution of this issue.

Thanks,
Mita Kar
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+1 photos
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Sep 13, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2021
Asian Paints Customer Care's response
Hi Mita, we are extremely sorry for your experience and understand the concerns raised by you. We have escalated your complaint to the relevant team who will work towards addressing the same.
Verified Support
Aug 13, 2021
Asian Paints Customer Care's response
Hi Mita, we are not able to reach you. Please share a suitable time and an alternate number for us to call.
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