Claimed

Asian Paints Complaints & Reviews

4.3
Updated: Sep 6, 2026
Complaints 900
Resolved
749
Unresolved
151
Contacts

File a complaint to Asian Paints

Having problems with Asian Paints?

File a complaint and get it resolved by Asian Paints customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Asian Paints reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Srinivas inapanuri
Jul 23, 2022
Resolved
Report
Copy
Resolved

Address: Khammam (d) sathupally (md) rejarlam

Master stroks application, in my kyc details is pending .i wan to complete my kyc details, this application not seeing kyc option
Aug 26, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2022
Asian Paints Customer Care's response
Hi Srinivas, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Verified Support
Jul 25, 2022
Asian Paints Customer Care's response
Hi Srinivas, we request you to please share your contact number in a private message. We will contact you to take complete details of your requirements and address the same.
Helpful
7 other people found this review helpful
7 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vivek vachhani
    from Surat, Gujarat
    Jul 21, 2022
    Resolved
    Report
    Copy
    Resolved

    Hello sir
    We are complaining about our toilet flush is not working properly it waste our too much water and shower handle is not stuck in stand. We are providing a video clip for better understanding.
    Feb 12, 2026
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Jul 21, 2022
    Asian Paints Customer Care's response
    Hi Vivek, we understand the concerns raised by you and would like to apologize for the experience you had with us. Could you please share your contact number via a direct message and our team will connect with you to understand and address your concerns.
    Verified Support
    Aug 01, 2022
    Asian Paints Customer Care's response
    Hi Vivek, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Moon Mooncnu
      Jul 18, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: jiyyammavlasa

      Hi sir
      my name is srinuvasa rao
      i am suffering from sins 2 weaks not working master stroke app
      i need money but not add to my paytm wallet
      i had complaint meany more times but no solve my problem
      please solve my problem as soon as possible
      Aug 25, 2022
      Complaint marked as Resolved 
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2022
      Asian Paints Customer Care's response
      Hi, apologies for the inconvenience caused. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
      Verified Support
      Jul 20, 2022
      Asian Paints Customer Care's response
      Hi, could you please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
      Verified Support
      Jul 25, 2022
      Asian Paints Customer Care's response
      Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
      Helpful
      14 other people found this review helpful
      14 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rahul_0123
        Jul 14, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Nasik

        Dear Sir,
        I have purchased putty, block binding mortar of asian paints company, under project scheme in nashik city, Maharashtra state.
        Total quantity purchased is as follows in the period 3/12/21 to 21/01/22 :
        1) Coarse putty -40 KG BAG:(50+50+50+25+25)=200 BAGS
        2) Fine Putty -40KG BAG:(50+50+25+25+25)=175 BAGS
        3) BLOCK BINDING MORTAR-40 KG BAG: (50 +50+50)= 150 BAGS.

        * I GOT 1 ST DELIVERY OF 50 BAGS OF BLOCK JOINING MORTAR @ 385 PER BAG INCLUDING GST. LATER OTHER 2 VEHICLES WAS DELIVERED TO ME @ Rs.480 per bag including GST .

        * FOR COARSE PUTTY I HAVE BEEN CHARGED 740 PER BAG FIRST, LATER 754, LATER 801.
        * FOR FINE PUTTY i have received materials @ 790 PER BAG FIRST, LATER 802, LATER 890 PER BAG.

        I was shocked to see so much fluctuation in the rates. i came to know that price of the above mentioned items of ASIAN PAINTS in retail market/local hardware was much less than what i was charged for under the project scheme, which i enquired with my friends in construction line & other suppliers of asian paints. I co-ordinated with Mr. WALMIK INGALE (MOBILE:[protected]) asian paints executive and i told him that you are charging me higher than regular retail market rates then what is the use of project scheme? he replied that it is not possile that any one can give materials in cheaper rates than us as we are under project scheme. i bursted on him, later he tried to pacify me & sent me Mr. Nandram Pagar's contact -ASIAN PAINTS PSO (NANDRAM AND VALMIK VISITED OUR SITE before diwali in october 2022, introduced themselves as ASIAN PAINTS EXECUTIVES, they also gave us sample of asian paints putty )
        I, tried calling Nandram 4 - 5 times on 15th FEB 2022, but he didn't answered my calls. Next day I got call from the supplier VARIETY HARDWARE, and i was demanded for the payment as payment was not released from my side. I told the supplier about the issue, he said that i shall take ASIAN PAINTS EXECUTIVE -NANDRAM ON CONFERENCE. I conveyed them ABOUT THE ISSUE & demanded to check the price, clear the issue as i required more 500 bags of putty & 200 chemicals bags too. NANDRAM said that the previous price won't change & for further delivery of materials we will look after price reduction & ponder if you are getting materials at lesser rates from other supplier . I was also said to clear the suppliers Bill .i replied that how can i make the payment if i am not getting clear rates. Is NANDRAM YOUR EXECUTIVE OR SUPPLIER himself, please let me know-ASIAN APINTS PVT. LTD.
        I HAD A MARRIAGE IN MY HOME IN THAT PERIOD, hence i purchaced materials of asian paints from other supplier in retail . Later i asked the supplier to send me materials at project rate. Few times later new supplier called me and said that company persons have said that there is payment issue from my side, not to proceede with delivery. New supplier sent me NANDRAMS NUMBER. I said to nandram clearly that this new supplier has given me material in retail at lesser price than what you have charged me earlier under the name of project scheme. nandram replied me clearly that " he don't have issue to supply material until i clear previous suppliers bill". i clearly said him that i won't pay till i don't get fair price-of project rates. he also tried to manipulate that you might be getting materials in different bags than that supplied earlier under project. i am not a fool as your company, s executives think.
        Now, i am indirectly forced to buy Asian paints materials at retail price from other supplier so that work don't stops. I could have changed the brand but due to Company's name and quality of product i am continuing with asian paints only, but at a huge loss. I belive in good relations and work ethics, also have small amount of share holdings in ASIAN PAINTS COMPANY hence not taken any major step . I can knock doors of consumer court as how price of a product in the same city, of same company vary so much & is the price of project rate higher than that of material in local market (then why do your company executives rome on site to site to give materials under project rates). Also I was not informed about any rate change nither from the company executives nor from the dealer.
        I have sent the above message to the company - Asian paints dated 1 March 2022 & I have not received any clearance from the company. Recently there was flood in the city and on the same day I had a car problem, i received 8 calls back to back from the dealer, I was not able to receive the calls as I was busy in arranging towing of car in trimbakeshwar. Next day I called the dealer and he was demanding for payment. I told him that I have already discussed the issue of rates, he took company executives on conference . I feel harassed...I am already at loss as I am taking material from retail market. even after taking project scheme...
        Aug 19, 2022
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Jul 15, 2022
        Asian Paints Customer Care's response
        Hi, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
        Jul 16, 2022
        Updated by Rahul_0123
        Thanks for the response.
        My contact details are [protected]
        Verified Support
        Jul 18, 2022
        Asian Paints Customer Care's response
        Hi, thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
        Verified Support
        Jul 19, 2022
        Asian Paints Customer Care's response
        Hi Rahul, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk and also share an alternate number via a private message. We will call you accordingly.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shyam143@zx
          from Kharagpur, Bihar
          Jul 14, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Kharagpur Railway Station Road

          THERE WAS AN ERROR IN REDEEMING THIS MONEY RIGHT NOW. PLEASE TRY AGAIN.

          Txn ID: [protected]

          Plz Slove this problem sir... 🙏
          Feb 12, 2026
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Jul 14, 2022
          Asian Paints Customer Care's response
          Hi Shyam, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sangar n
            Jul 13, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Therilandure

            I am purchased machine 4month but still not working. Bp no 4400159 cell number [protected]
            Feb 12, 2026
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Jul 13, 2022
            Asian Paints Customer Care's response
            Hi Sangar, we are sorry to hear about your experience. We have forwarded your concerns to the relevant team and you can rest assured that our team will address the same.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sunilkumar Tekole
              from Bidar, Karnataka
              Jul 10, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Ramkala nivas three floors building market yard opposite kamalnagar Tq Kamalnagar Dist Bidar

              In my house I am doing exterior side damp proof double coat but rain is coming inside
              Aug 26, 2022
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Jul 10, 2022
              Updated by Sunilkumar Tekole
              I am doing Asian paint damproof double coat to my house outside but rain is coming inside

              Verified Support
              Jul 11, 2022
              Asian Paints Customer Care's response
              Hi Sunilkumar, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
              Verified Support
              Jul 25, 2022
              Asian Paints Customer Care's response
              Hi Sunilkumar, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Cewd
                from FAIZABAD, Uttar Pradesh
                Jul 10, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: FAIZABAD

                I bought a 4 ltr pack of Asian Paints which upon opening found to be like Oil and Water have separated. It is no longer usable.
                Date of purchase: 20 May 2022
                Seller name & address:
                Achin Kumar
                Gaya Prasad Chuna Vikreta
                Dealer of Asian Paints
                Chowk, Machli Mandi, Faizabad - 224 001
                Uttar Pradesh
                M:[protected]
                Batch No. AL444
                Date of Packing: 07/2021
                Name of the buyer: Kauhal Kishor Gupta, Bahadurganj, Faizabad ([protected], [protected]@gmail.com)
                Aug 19, 2022
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2022
                Asian Paints Customer Care's response
                Hi, we have escalated your concerns to the relevant team who will work towards addressing the same.
                Verified Support
                Jul 14, 2022
                Asian Paints Customer Care's response
                Hi, we are not able to reach you. Please share a suitable time and an alternate number for us to call.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RajeshSh001
                  Jul 10, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Team,

                  Would like to inform there is a asian paint fraud dealer with shop named - shri ji trader, owner - Chetan Agrawal, address - Shop No. 3 Shri Nath Ji Apartment, Ganeshra Road, Mathura HO, Mathura - 281001 (Opposite Radha Puram Estate Gate No 2). He is dealing in lot of duplicate paints of Asian & has a huge stock of it. We bought some paints for our house thinking of to furnished our house with India's most preferred & trusted paint company but this dealer has looted all our happiness by providing us duplicate paint on behalf of asain paints. When we come across to know the fact as the paint quality was not as expected he threatened us with local goons due to which we were not able to do any action.
                  We request to immediately visit this dealer with team to detained all the duplicate stock & cancel the licence so this kind of dealer shouldn't vanish a name of such big brands with their personal benefits.
                  Aug 25, 2022
                  Complaint marked as Resolved 
                  Asian Paints customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2022
                  Asian Paints Customer Care's response
                  Hi Rajesh, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                  Verified Support
                  Jul 25, 2022
                  Asian Paints Customer Care's response
                  Hi Rajesh, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shubham Vijay Dafedar
                    Jul 6, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have contacted with Asian Paints about getting dealership
                    And they were ready to give dealership
                    But when we asked them for dealership letter (proof that they are giving us dealership) or official email regarding proof, they rejected to give us
                    Aug 29, 2022
                    Complaint marked as Resolved 
                    Asian Paints customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2022
                    Asian Paints Customer Care's response
                    Hi Shubham, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                    Jul 11, 2022
                    Updated by Shubham Vijay Dafedar
                    [protected]
                    Verified Support
                    Jul 25, 2022
                    Asian Paints Customer Care's response
                    Hi Shubham, thank you for sharing your number.
                    Mobile number - [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Naveen danny
                      from New Delhi, Delhi
                      Jul 4, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: D/109 vijay vihar phase ii

                      I bought this 20 liter of bucket from budh vihar phase 1, new Delhi 110086, but this paints come out from the Wall & sealing, so I way to complain against such a thing do with customer, asain paints have expensive range but working like chuna, even distumper is better than this.
                      Aug 5, 2022
                      Complaint marked as Resolved 
                      Asian Paints customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 05, 2022
                      Asian Paints Customer Care's response
                      Hi Naveen, we are extremely sorry to read about the experience you have had with one of our products. Can you please share your contact number via a direct message? Our team will get in touch with you to understand and address your concerns.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SharmilaJon
                        Jul 2, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi
                        My house painting work was taken care by Mr. Praveen Kumar from Madurantakam, chennai with mobile no: [protected] and [protected]
                        Paint work has completed and not even 1 week, the paint has come out and if i try to reach him, after more than 10 calls he attends 1 call but without proper response
                        Still now he has not given me bill from dealer. On forcing for bill, he gave a fake bill without billno/invoice number.
                        When he connected with me for this order, he said, he would give bill which we can use to raise complaints later if there is any issue. He said for royale 8 years warranty and for premium 5 yrs warranty, now i dont have th bill and he is not responding, the peeling off is there, can you please help on this
                        I feel cheated by asian paints person, i believed such a big brand and came but people like Praveen are spoiling the brand name for a meagre amount of money they would get from dealer.
                        I have paid full amount but am not given a bill, is this way Asian paints such a big brand works.
                        When anyone sees my house with this condition within 1 week, will they not ask is this way asian paints people do?
                        kindly take action on Praveen kumar and I need the bill as well as i need solution for my peel of places
                        Rgds
                        Sharmila
                        Sep 4, 2022
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 25, 2022
                        Asian Paints Customer Care's response
                        Hi Sharmila, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                        Hi Sharmila, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          ViNkG03H03
                          from Belgaum, Karnataka
                          Jun 23, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Rumewadi cross,tal- khanapur,dist -belgaum,Karnataka

                          M GENUINE CUSTOMER of Asian paints⦠since m using it for almost 10yrs to my 3 houses⦠But this time they cheated me with their moto â5yrs performance warrantyâ..
                          As I have seen lot of ads regarding Asian paint aspira which is top end paint in the segment of âInterior paintâ.. Even Asian paint app shows itâs Super luxury paint so I decided to buy it⦠Before applying it I used Asian paint interior primer.. After applying the aspira paint soon I noticed itâs peeling continuously with minimal scratch⦠then I called my paint distributor person, he CONTACTed area manager who controls north Karnataka⦠The good part is he came, seen the problem & assured me that he ll give explanation, that why is happening so? But unfortunately since then he didnât CONTACT me⦠So I decided to file complaint online then on website I found wats app no⦠ther also I filed my complaint⦠Aftr 2weeks today I got call from company⦠I said everything even though call got disconnected & still my problem is not solvedâ¦
                          So is this the way to betray your CUSTOMERs⦠Why the ### u r running so big company & not solving their problemsâ¦
                          So my humble request to you âplease solve this problem as early as possible â¦
                          Jul 27, 2022
                          Complaint marked as Resolved 
                          Asian Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2022
                          Asian Paints Customer Care's response
                          Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            svannankandy
                            Jun 21, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Sheejith v k, dhawani, illammoola, mattannur, kannur, kerala. Mob.9744093943

                            I purchase kitchen rack on 14.08.2021. Now it found rusty signs on joint area.
                            Please replace the rack as soon posible.
                            Aug 4, 2022
                            Complaint marked as Resolved 
                            Asian Paints customer support has been notified about the posted complaint.
                            Jun 23, 2022
                            Updated by svannankandy
                            I am sending photo for rust area for your kind consideration.

                            Verified Support
                            Jun 23, 2022
                            Asian Paints Customer Care's response
                            We are looking into your issue and we will call you back at the earliest with an update.
                            Jun 27, 2022
                            Updated by svannankandy
                            Still no update from your end. Please replace product as soon as posible.
                            Jul 03, 2022
                            Updated by svannankandy
                            Still no update. Please refund amont collected me when i purchase as soon as posible.
                            Attached purchase bill for your kind consideration.

                            Verified Support
                            Jul 04, 2022
                            Asian Paints Customer Care's response
                            Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                            Hi, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk. We will call you accordingly.
                            svannankandy's [Complaint's author] reply, Jun 23, 2022
                            Today upto evening i will be ready.
                            Asian Paints Customer Care's response, Jun 23, 2022
                            Verified Support
                            Hi, we have registered the complaint and the CCN NO :- 123462.
                            Hi Svannankandy, our team has already spoken to you and has informed that the issue will be closed in two days.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sumit.girdhar
                              from Ahmedabad, Gujarat
                              Jun 17, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Vsihno Circle, Ahmedabad

                              Asian Paint Team
                              This has reference to Paint Organized by Renjit Color World by Contractor -Santosh & Asian Paint Official -Maaz as per trail mail in the month of March 22, within 2.5 months paint has started peeling and chipping off. Various Cracks has been observed at multiple places at walls/ceiling post painting .
                              Matter was escalated to Maaz/Contractor as well almost 10 days ago, however there is no positive response till now. It is surprising that within 2.5 months paint has started coming off from wall. Some of the photographs are enclosed for your reference.
                              I need full refund of the amount paid towards painting as service offered by Asian Team is not worth getting it repaired or rectified.
                              Jul 23, 2022
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 20, 2022
                              Asian Paints Customer Care's response
                              Hi Sumit, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                svannankandy
                                Jun 16, 2022
                                Report
                                Copy

                                Address: Sheejith v k, dhawani, illammoola, mattannur, kannur, kerala, mob.9744093943

                                I buy wallpaper from PKK enterprices, mattannur, kannur, kerala. They came and installed on 10 september 2021.
                                After 3months start show black spot on it. Now it increased more and looking very bad condition.
                                It looks very bad product and poor quality.
                                Any time you can cane and check.
                                Please replaced product or refund amount which pay for purchase.
                                Asian Paints customer support has been notified about the posted complaint.
                                Jun 16, 2022
                                Updated by svannankandy
                                I buy wallpaper from PKK enterprices, mattannur, kannur, kerala. They came and installed on 10 september 2021.
                                After 3months start show black spot on it. Now it increased more and looking very bad condition.
                                It looks very bad product and poor quality.
                                Any time you can cane and check.
                                Please replaced product or refund amount which pay for purchase.
                                Verified Support
                                Jun 17, 2022
                                Asian Paints Customer Care's response
                                Hi, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                                Jun 19, 2022
                                Updated by svannankandy
                                Photo for wallpaper also send

                                Jun 20, 2022
                                Updated by svannankandy
                                Still no update from your end. Also attached purchase bill for your kind consideration.

                                Verified Support
                                Jun 21, 2022
                                Asian Paints Customer Care's response
                                Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                                Verified Support
                                Jun 22, 2022
                                Asian Paints Customer Care's response
                                Hi, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk. We will call you accordingly.
                                Jun 22, 2022
                                Updated by svannankandy
                                Yesterday i call back same no, but they told today call back.
                                Jun 24, 2022
                                Updated by svannankandy
                                Still now no update from your end.
                                Jun 27, 2022
                                Updated by svannankandy
                                Please refund charges collected from me as soon as posible. This because of your product not suitable for wall.
                                Very poor responce from your customer care.
                                Only you want sell product after problem no one came and attend.
                                Jul 03, 2022
                                Updated by svannankandy
                                Still no update. Please refund amount which collected me for purchasing as soon as posible.
                                Bill already submitted for your consideration.
                                Verified Support
                                Jul 04, 2022
                                Asian Paints Customer Care's response
                                Hi, we have once again escalated your concerns to the relevant team, we will reach out to you with an update shortly.
                                Jul 12, 2022
                                Updated by svannankandy
                                Still no update. Please refund amount which collected me for purchasing as soon as posible.
                                Bill already submitted for your consideration.
                                Like this no action from your end i will go for further action.
                                You are making customer in trouble after purchasing your product.
                                I raise complent more than one months ago. Still no action from your end.
                                Jul 12, 2022
                                Updated by svannankandy
                                Still no update

                                Verified Support
                                Jul 12, 2022
                                Asian Paints Customer Care's response
                                Hi, your concerns are duly noted and the respective teams have been notified about the same.
                                Aug 06, 2022
                                Updated by svannankandy
                                Still no response from your end.
                                Today you send feedback mail to me for what purpose.
                                Verified Support
                                Aug 06, 2022
                                Asian Paints Customer Care's response
                                Hi, we understand that you are not happy with the progress of the complaint. We have escalated this internally and they will respond to you.
                                Verified Support
                                Aug 06, 2022
                                Asian Paints Customer Care's response
                                Hi, our team tried calling you multiple times but they were not able to reach you. Please share a suitable time or you can mail to [protected]@asianpaints.com.
                                Aug 06, 2022
                                Updated by svannankandy
                                Now i am out of station, any time you can came and visit site. Present contact no.[protected].
                                Verified Support
                                Aug 08, 2022
                                Asian Paints Customer Care's response
                                Hi, our team will get in touch with you accordingly.
                                Aug 20, 2022
                                Updated by svannankandy
                                I compliant more than two months now still no action from your side. i call your customer care they also tell the same. but no more action to solve my compliant.
                                what kind for customer care you are providing, and how many months i am waiting for your action. if you cannot possible you can tell.so we will not wait for your action, we will go for further legal procedure.
                                i will post all our conversation screen shot on all social media, so all people must knew no one will suffer to buy your product.
                                Refund amount collecting me when i purchase as soon.

                                Sep 03, 2022
                                Updated by svannankandy
                                Still no response. More than 3months now.
                                Oct 23, 2022
                                Updated by svannankandy
                                2days before one person form asian paints came, take photo of damage area and go. He donot have any idea for wall paper he is from paints. After that no more action from your end.
                                Please refund amount collecting me when we purchase as soon.
                                Hi, this is not the experience we would have liked you to have. We request you to share your contact number via a direct message and we will connect with you to address your concerns.
                                svannankandy's [Complaint's author] reply, Jun 19, 2022
                                My contact no.9744093943.
                                Adress. Dhawani, illammoola, mattannur, kannur, kerala. Pin.670702
                                Asian Paints Customer Care's response, Jun 20, 2022
                                Verified Support
                                Hi, we have escalated your concerns to the relevant team, they will reach out to you with an update.
                                svannankandy's [Complaint's author] reply, Jul 15, 2022
                                Still no update from your end.
                                Already registar complent around one month now.
                                If you have not posible just inform us. We go for further legal procedure.
                                What is the meaning of customer care and what kind of customer service you are providing.
                                Still no more update.
                                Still no response from your end.
                                Today you send feedback mesage.
                                Still my problem is remaining no one call or came to attend. I raise complaint more than one months ago.
                                Very poor customer care from your end. If your product have no warrenty you can call and explain us.
                                I will call more than 5times your customer care, they told respective team will contact you shortly.But still no response.
                                Now i am going to put all of conversation to social media. So nobody will suffer to buy your product.
                                Asian Paints Customer Care's response, Aug 8, 2022
                                Verified Support
                                Hi, our team will get in touch with you accordingly.
                                Still no response from your end.
                                Still my problem is remaining no one call or came to attend. I raise complaint more than one months ago.
                                Very poor customer care from your end. If your product have no warrenty you can call and explain us.
                                I will call more than 5times your customer care, they told respective team will contact you shortly.But still no response.
                                Now i am going to put all of conversation to social media. So nobody will suffer to buy your product.your product is bad so you are not contact us.
                                You can refund amount as soon
                                Still no one contact or no update from your end. Now almost all wall paper came black spot and looks very bad condition.
                                This kind of bad product from your end.
                                If you want you can direct contact my mob no.[protected].
                                Also attached new condition picture for your reference.
                                svannankandy's [Complaint's author] reply, Oct 23, 2022
                                2days before one person form asian paints came, take photo of damage area and go. He donot have any idea for wall paper he is from paints. After that no more action from your end.
                                Please refund amount collecting me when we purchase as soon.
                                Hi,
                                I will pass the OTP to the dealer and your marketing excutive on same day when received the message.
                                Until now i canot get refund.
                                I already go more than 3 times of dealer shop, at that time he will try to call markaing people but not get in line, he told the will give paint but they want get confirmation.
                                Now the wall looking very bad condition. Remove old wallpaper very hard, because your people use some kind of gum on sticking wallpaper. Cost of removing the wallpaper is more than the installation of this.
                                Please refund amount including removel cost of wallpaper also.
                                I have all the proof of conversation with the respective complient.
                                Otherwise i will go for legel action against you.
                                Thanks..
                                Helpful
                                Found this helpful?
                                6 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  K Satyanarayana Reddy
                                  from Hyderabad, Telangana
                                  Jun 13, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Shiva Temp-le, Pekeru village, Tanuku Taluk,West Godavari district, Andhra Pradeesh 534211

                                  We have entrusted a job " temple painting" to your agent Mr Chandra seker, colour associate Mobile No:[protected] at Pekeru Village, West Godavari District, Andhra Pradesh-534211 order no:[protected]apex ultima).The work was completed and paid in full amount in the month of April 2022.As per terms and conditions you are supposed to provide a warranty certificate for 7 years as per quote.The undersigned had requested quite a number of times over phone to all concerned i.e Mr chandrasekhar- colour agent, Mr Pusslala Hanumantu- TL, and your Customer care executives number of times say more than 20 times.But, every time they used to say they will discuss the matter with the concerned person and will ensure a call back from our warranty team. till date i have not received any call from warranty department
                                  Aug 6, 2022
                                  Complaint marked as Resolved 
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2022
                                  Asian Paints Customer Care's response
                                  Dear K Satyanarayana, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
                                  Verified Support
                                  Jun 14, 2022
                                  Asian Paints Customer Care's response
                                  Hi, please accept our sincere apologize for inconvenience and disappointment. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                  Verified Support
                                  Jul 04, 2022
                                  Asian Paints Customer Care's response
                                  Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rail Vihar Welfare Association
                                    from Gurugram, Haryana
                                    Jun 12, 2022
                                    Report
                                    Copy

                                    Address: Gurugram

                                    Our Society got exterior painted with Asian Paints Apex with Exterior Primer for 1000000 sq.ft area, & the warranty number is [protected] that holds warranty for 10 years, which includes both material and labour cost. After a few months the colour on the walls is peeling off for which we made lots of complaint with the supervisor & the manager they did not attend my calls or not called back.
                                    The peeling off has happened in the entire exterior and this is unacceptable. Now the patches look so ugly and what is the point of spending such huge amounts on such a brand . We have sent them lots of mails as well as called them may times but still no progress and the situation is same. We hereby request you to look into the matter and provide for a solution at the earliest .

                                    Kindly look into this matter at the earliest .
                                    Asian Paints customer support has been notified about the posted complaint.
                                    Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                    Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      prabha maheshwari
                                      from Jaipur, Rajasthan
                                      Jun 11, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jaipur
                                      Website: Www.asianpaints.com

                                      Gave contract to a contractor for repainting of flat with asian paint royale luxury emulsion. After appling two coats the wall surface was bubbly and gave a wall a rough and grainy look. The earlier paint was also the same as above and it had a smooth soft and shiny look.
                                      Aug 4, 2022
                                      Complaint marked as Resolved 
                                      Asian Paints customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 04, 2022
                                      Asian Paints Customer Care's response
                                      Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                                      Hi Prabha, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ayushi Goswami
                                        from Chandannagar, West Bengal
                                        Jun 7, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        A year ago my whole house was painted with asian paints.
                                        Now ants are eating up the paint and leaving bizarre marks.
                                        Aug 8, 2022
                                        Complaint marked as Resolved 
                                        Asian Paints customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 07, 2022
                                        Asian Paints Customer Care's response
                                        Hi Ayushi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                        Jun 10, 2022
                                        Updated by Ayushi Goswami
                                        Please tell me hpw do i send a private message
                                        Jun 13, 2022
                                        Updated by Ayushi Goswami
                                        [protected]@gmail.com This is my email id. Kindly contact me via this and i shall share the details.
                                        Jun 21, 2022
                                        Updated by Ayushi Goswami
                                        You haven't solved my problem yet and the ants are back at their work again and again. And again.
                                        Verified Support
                                        Jul 04, 2022
                                        Asian Paints Customer Care's response
                                        Kindly share your phone number and we will investigate the issues faced by you.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit