Asian Paints Complaints & Reviews

Ant eating paint

I have purchased a 10 L pack of Apcolite Premium Emulsion and two steiner ( 2L - Daybreak 0942 & 8L - Rose petal, 0R08) from a local asian paints dealer. When my painter mixed 2L Daybreak 0942 its shade was completely different. When i raised this issue with the dealer he blamed the asian machine and mixed some Steiner by himself to the color which made it way darker than it actually was. Thought it was only 2L I hade just let it go and used that darker color which caused a major variation in my rooms two walls.

Again, same problem occurred when painter mixed 8L Rose petals 0R08 in remaining 8L of base colorant. Again when I went to dealer he mixed some Steiner by himself and the color became soo dark that and pinkish. When I asked the dealer to replace or reimburse me he used awful language and denied to replace the product.

After all this have complained to Asian paints customer care and the Asian Paints associate was of no use. He asked me to again go to the dealer and ask him to lighten the color and hung up on me. When I messaged him back there were no reply to my messages.

Complaint No. - [protected]

Team Asian paints,

We have requested so many time to your team to
Send some one to inspect out house for exterior paint options available in Asian paints.it’s been more than 3weeks we are waiting to hear from you. We tried to contact via customer service and they use to say wait for another 2 days we are sending some one. Still no action has been taken.
Could you please let me know are you guys serious about custmer service if you why these things took so much of time? Don’t you guys have any processing time for this?
We haven’t heard anything from you guys. Is there anyone who can help us? Our interior house paint work has been completed and we are waiting for you guys to give us some directions.
We are doing this paint work for coming family events.

Looking forward to hearing from you,

Thanks

Dear Asian Paints Team

Please note that, we did painting recently at our residence, and taken the paint Apex ON17, after putting the paints, most of the walls /paints eaten by Ants

i want to know what is the solution,...

One of our Apartment construction is going on in HSR Layout Bangalore .We have assigned to paint the building for Asian paints but service of Asian paints is not good they are not able to assign labours properly on time .If the same thing continues people will loose their Hopes on the company and people have to look some other company for the Paints.Hoping in future for the better services.
TVR INFRASTRUCTURE

Painting labour quality (technical and behaviour) is very poor

I have bought Tile guard blue 7325 from 2 different dealers in kannur. I bought from the second dealer when our painting was almost done and we were in need of another 14 ltrs. In total i bought 44 ltrs of this colour. But when the painting was half way through, we felt that the colurs are different. According to the dealers, the colourants added were different.

Delaer 1 added HT Blue, magenta and fast blue.
Dealer 2 added HT blue, magenta and Ht white.

Both are insisting that they have given the correct composition. I would like to know from Asian paints, which is the correct combination

I reside in Mumbai (Bhayandar). Nearly two months back in Feb`21 my whole house was renovated and after that painting work was carried out. My whole house was been painted by asian luster paint and after somedays i can see in some of the walls blue patch is visible on the wall. I want to know the reason behind this, using such a good quality of paint why such complains?? Kindly try to solve my problem as soon as possible as those patches are clearly visible to everyone its easy to catch.

During Exterior wall putty and Primer, due to carelessness and unprofessional approach, the entire sidewalks adjacent to my house got white spots. Which can not be removed . Several times the same concern had been raised before they started the painting, still this happened. It needs to be compensated .

I have purchased apex advanced paint from asian paints dealer in palakkad(chandrika Olavakkode), but even after applying 4 coats, the paint was still showing white shades. There was too much of labour incurred in applying the paint. The shop was contacted and they intimated that complaint will be registered and the amount will be refunded after site inspection by the asian paints representative. But even after lapse of 15 days, no one has attended the complaint and the shop keeper is also not responding well. Paint purchased K027

I used Asian Paints services to have my house painted . Quality of work has been very decent. The issue is after few days I find that certain part, the exterior part of the balcony grills have not been painted.
I requested the local officer Nikhil to complete the same. He has been delaying the same for over 31 days now.
Have paid for the same in full but the work is incomplete.

Recently i painted my house with Asian paints Royale Luxury Emulsion. Which is the premium segment product of Asian Paints interior . But now after 2 months ants are eating the paint and have drawn unpleasant drawings on the wall. Please tell me what to do now?

I bought and applied Asian Paints Apex Ultima (Yellow) three weeks ago on my house's exterior side. I notice ants eating away the paint leaving white patches.

My house was painting with effect from[protected] as per your executive Sh. Pratap Shukla with Sh. Robin. As per Pratap Shula and Robin advised I fix Wall Paper. The painting and Wall Paper completed on[protected]. Now Wall Paper was not pasted properly or infix.
You are requested to repair the wall paper as early as possible. I have contact so many time Mr. Robin but he not pick up my call.
Please expedite the matter.

Hi,

I have booked Asian paints safe Painting service for Painting and Enamel of my house in Chennai. Painting and enamel work is done on last Saturday(03 Apr 2021) but touchup and cleaning work was pending. Contractor( Saravanan) said they will complete pending touchup and cleaning work at the earliest. But after 1 week also still they did not come to site for pending touchup and cleaning work.

Arun
Ph: [protected]

I have done water proofing on terrace of my bungalow on 6th march 21.. I did not receive warranty card as promised by the executive of Asian Paints

Dear Sir,

I would like to apprise you that we are from Indore Institute of Science & Technology. We are doing interior & Exterior painting of our existing Buildings. Already we have purchase material for priming work from your dealer Ganga Paints ([protected]).

The executive from Asian Paints who were coordinating our project were Mr Vidhyut ([protected]) & Mr. Amit ([protected]).

Now these guys are not responding from 2 weeks.

I request you to coordinate with these executives/other higher up for the smooth purchase of Exterior Apex Ultima. Ganga Paint & we are following regerously but it vains.

You are requested to look into the matter & do the needful.

For more information, You can contact my Engineer Mr. Neeraj Rajput ([protected])

Regard's

Dr.(Prof) Niraj Soni
Head-Civil
Indore Institute of Science & Technology.
Indore
Mo.[protected]

Dear Sir/Madam:

I had complained about this to asian paints on Feb 12th. Their customer service person came to my house clicked pictures and since then there has been no action. Continued email follow-up and complaint on Facebook did not yield any result. Complaint ticket number provided by asian paints is ticket is [protected]. Hope to see a resolution in my lifetime.

Regards,
Raghu

Is this a way, you treat your customer? I am complaining regularly from Jan, 2021 about poor Polish service in my home. Till March, No one taking care any action and didn't got any message from you that you will take action?

One person Saurabh visited(Noida Area) from Asian paint and agreed to the faulty area and committed to re-polishing the same. A month back, i didn't get any update and i called him then he said we are following up with service provider. After some days he gave me the Deepak Agrawal (TSO Asian paint) number, he denied to take action when i said to publish on social media he agreed to resolved my issue on March, 2021.

But he didn't take any action as he promised. Now one month passed and no one is picking my phone calls.

Your Company is the worst company with the worst services and customer service.

Asian Paints do not care about the customer's problem.

I sended a colour matching of nickel grey 6126 and stoic grey 8430 of screen shot of asian paint pdf file to the lady worker of Vinayaka paints chitradurga karnataka, she din't saw by sms in which stoic grey 8430 showing brown colour, instead she gave me grey color to my father, when I gone shop and tell them they R simply lieing and ruding baldy, they don't Exchange my colour, fault done by them only and ruding badly, I am totally dissatisfied with this situatin in asian paint workers I loss my 1000rs and I'm requesting u to take strict action to these people of Vinayaka paints Chitradurga karnataka 577501.