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Asian Paints Complaints & Reviews

4.3
Updated: Aug 4, 2026
Complaints 899
Resolved
747
Unresolved
152
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Asian Paints reviews & complaints page 18

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B
Balasaheb Pawale
Aug 24, 2021
Resolved
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Sir, I am Mr Pawale from pune. I had given order to Asian paint to paint my residence flat in June 2021. It was painted by your dealer Abhijeet Kakde under the observation of your Associate Mr Namdev Mudagade.
I had paid the total cost of painting Rs 710000/- to Abhijeet Kakde by chaque.
Details are as follows :-
1) 07/06/2021, Chq No.715477, Rs 25000/-
2) 22/06/2021, Chq No.715478, Rs 25000/-
3) 02/07/2021Chq No.715479, Rs 21000/-
From June 2021, i am calling to Your Associate Namdev Mudagade for total payment receipt, but he was not responding still. also he was not giving a payment receipt.
To get a receipt I also complaint on phone to customer care as per CID NO.20119551
Still I am waiting.
So please do the needful as early as possible to get me painting payment receipt.
Yours faithfully
Mr.B. M.PAWALE
Sep 25, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2021
Asian Paints Customer Care's response
Hi Pawale, we understand that you have had an unpleasant experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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    M
    MA Traders
    Aug 21, 2021
    Resolved
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    Address: [email protected]

    I am Auth. dealer Eazy CRS of Asian Paints MA Traders, Sardarshahar and my Customer ID is 242905. TSO Mr Ayush Territory of Sardarshahar (Churu) is not working well. He makes bills without order. He has no good knowledge of Asian Paints products. Due to lake of Asian Paints knowledge my business is no more growth. There is no full supply of materials. He has no knowledge of making bills from Jodhpur. So, please arrange us other new TSO for running smoothly progress. All dealers of this territory is very puzzled and worried about TSO Mr Ayush.

    M.A. Traders
    West Market, Sardarshahar-331403
    District - Churu (Rajasthan)
    Mob. - [protected], [protected]
    Sep 21, 2021
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    Asian Paints Customer Care's response
    Hi, we are extremely sorry for your experience and understand the concerns raised by you. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
    Hi, as per the internal update, our team has registered the complaint based on the concerns raised by you and the complaint number is [protected].
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      J
      john smith11
      Aug 18, 2021
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      Address: mamootukadai,629165

      Date of incident-11-9-19
      [protected]
      not working
      Asian Paints customer support has been notified about the posted complaint.
      Hi John, we are sorry for the experience you had with our products. We request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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        A
        Aanad C
        Aug 14, 2021
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        Address: Nagpur

        Your company's paint quality is not good.

        I got painted 8 days ago and the paint crust is coming off.

        I am unhappy with the quality and service of your company's paints.
        Asian Paints customer support has been notified about the posted complaint.
        I need the proper solution still not resolved my issue today my complaint number is [protected]
        Aanad C's [Complaint's author] reply, Aug 14, 2021
        I have send mail to CEO and MD also but still not received any reply From company, this it is understood that how important is the customer to you?
        We are extremely sorry for your experience and understand the concerns raised by you. We have escalated your complaint to the relevant team who will work towards addressing the same.
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          M
          Mitack
          Aug 6, 2021
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          Resolved

          Hi,

          I have just got our house painted with Asian Paints - Premium (Apcolite).

          However, one of the colors (purple) is just not coming well on the wall. We first tried 2 litres (5 coats) of Fresh Orchid (Color code- 9111) on 10 x 10 ft wall. It resulted in very dull finish, color variation and white patches all over. So, we decided to go for little more brighter shade i.e. Iris Impact (Color code - 7109). We again used 2 litres (5 coats) but it also resulted in the same problem of color variation with white patches.

          FYI, we have used all the guidelines o[censored]sing the primer and putty. PLEASE NOTE THAT NO OTHER (COLOR) WALL HAD THIS ISSUE.

          We are now stuck with a badly colored wall with around 10 coats. Please refer to the attached pic.

          If this is the RESULT of certain colors, Asian Paints shouldn't be publishing it in their color chart. I have spent Rs 1, 400 in (purple) color (only) and Rs 1, 200 in labour for a single 10 x 10 ft wall.

          I hereby seek a refund of Rs 2, 600. I urge for a quick resolution of this issue.

          Thanks,
          Mita Kar
          [protected]
          Sep 13, 2021
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Aug 06, 2021
          Asian Paints Customer Care's response
          Hi Mita, we are extremely sorry for your experience and understand the concerns raised by you. We have escalated your complaint to the relevant team who will work towards addressing the same.
          Verified Support
          Aug 13, 2021
          Asian Paints Customer Care's response
          Hi Mita, we are not able to reach you. Please share a suitable time and an alternate number for us to call.
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            B
            Banerjee Soumen
            Aug 6, 2021
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            Address: Starlight Twins, 245 Bombai Bagan Road Kolkata 700061

            I am a resident of Flat-5A, Block-B in Starlight Twins, 245 Bombai Bagan Road, Kolkata-700061.
            It is 2 blocks of G+5 complex.
            Our entire building complex was recently painted by Asian paints.
            I noticed water seapage in my flat and brought to the notice of the contractor just before the completion. They informed me that they have rectified the same after 2-3 days.
            Recently I have again found the same problem at the same position.
            I sent an email to Mr. Vaibhav Gupta of Asian paints informing the problem attaching the photo and also spoke to him with our Secretary.
            Again after 2-3 days I again sent him the reminder email.
            I regret to inform you that till date neither any action has been taken nor any information has been received from him.
            I am attaching the work order, warrenty and the previous emails for your reference.

            Request you to take appropriate action to resolve the issue.
            Asian Paints customer support has been notified about the posted complaint.
            Hi Banerjee, we apologize for the trouble you have gone through. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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              A
              Amitava Bhowmick
              Aug 3, 2021
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              Address: Bagdogra Air port more, pin 734014

              Hi, my Complaint No - [protected] /[protected]. From the last 3 months I have done smart care water proofing solution, but 6 yeras warranty not yet issued and also leakage happened. Already informed to Asian paint, people came and talk but no action taken or not able to solve my problem.

              Please anybody looking into it and help or else I will got to consumer forum and raised the issue as fraud.
              Sep 4, 2021
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2021
              Asian Paints Customer Care's response
              Hi, we are extremely sorry for your experience and understand the concerns raised by you. We have escalated your complaint to the relevant team who will work towards addressing the same.
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                D
                Dinesh Iyer
                Aug 2, 2021
                Resolved
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                Address: Solapur

                We applied damp proof paint to put terrace, and it’s not even been years and the paint started getting washed off.
                Sep 8, 2021
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Aug 02, 2021
                Updated by Dinesh Iyer
                Damp proof paint coming of[censored]nder 2 years and they have a warranty of 10 years!! Hilarious!
                Verified Support
                Aug 03, 2021
                Asian Paints Customer Care's response
                Hi Dinesh, we apologize for the trouble you have gone through. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                  A
                  Abhimanyu12345
                  Jul 31, 2021
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                  White dust like spots on the walls within 2 months of painting and colour is faded.
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Abhimanyu, we understand your plight and apologize for the same. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                    S
                    shivank mathur
                    Jul 31, 2021
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                    I have complained to the service centre and after explaining them everything requested them to provide me the phone no. of head of jaipur so that I can talk to him regarding what is going (gross issues)on under his nose but the service provider from Mumbai was not even providing me his no. This itself imply that so unprofessional they are that they fear to give me the no. of jaipur head. Lots of wrong things are going on from their contractors and dealers inspite of the fact that I have booked Asian paints through online search and not through local venders
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi Shivank, we understand your plight and apologize for the same. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                      A
                      adityasaxena1985
                      Jul 31, 2021
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                      Address: sdm quater near duda office bunglow no 4

                      Please resolve my leakage problem i have applied dampproof advance on roof one month ago and so much water coming out from roof
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Aditya, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                        adityasaxena1985
                        Jul 31, 2021
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                        Address: B2 near dooda office sdm bunglow

                        I spent so much of money on my roof treatment with asian paint but zero result and so much of water come from upside of roof plz resolve this problem
                        Sep 4, 2021
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2021
                        Asian Paints Customer Care's response
                        Hi Aditya, we understand your plight and apologize for the same. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
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                          sanjayjelia05
                          Jul 25, 2021
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                          Resolved

                          Address: IN FRNT OF PANCHAYAT SAMITI KHEMJI COLONY

                          My Town Sangod (325601) kota (Raj.)
                          Asian paints dealer having expansive product of royal paint remove mrp to thiner and the have extraaaa MRP of product
                          Plz cancelled dealership Name- Nemichand Jain
                          Aug 27, 2021
                          Complaint marked as Resolved 
                          Asian Paints customer support has been notified about the posted complaint.
                          Jul 25, 2021
                          Updated by sanjayjelia05
                          My Town Sangod (325601) kota (Raj.)
                          Asian paints dealer having expansive product of royal paint remove mrp to thiner and the have extraaaa MRP of product
                          Plz cancelled dealership Name- Nemichand Jain

                          Jul 25, 2021
                          Updated by sanjayjelia05
                          My contact number [protected]
                          Verified Support
                          Jul 26, 2021
                          Asian Paints Customer Care's response
                          Hi Sanjay, we certainly understand your concern. We are sharing this with our team and they will get in touch with you.
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                            M
                            Maniya survey
                            Jul 20, 2021
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                            Address: Solan Himachal Pradesh

                            Hlo sir
                            Main painter hu aur main humesha aisan paints ka hi maal lgata hu har jgha, lekin jo dealer hai humare yha wo mera master stroke ki kyc I'd nahi bna rahe hai, ki jisse main bhi apne points ikatthe kr sku .aur paisa kma sku ..
                            Aapse anurodh hai ki aap meri kyc krwa dijiye jisse main points scan kr sku ..thanks sir ji

                            Santosh painter [protected]
                            [protected]@gmail.com
                            Asian Paints customer support has been notified about the posted complaint.
                            Hi, we request you to please share your contact number in a private message and our team will connect with you to address your requirements.
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                              P
                              Pranav Teotia
                              Jul 20, 2021
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                              Resolved

                              Address: Q337 pallavpuram phase 2 modipuram meerut 250110

                              Name - subodh singh
                              address - Q337 pallavpuram phase 2 modipuram meerut
                              250110
                              Mobile no. - [protected]
                              we are using asian paints form long time but at this time i am facing a problem with asianpaints . the dealer near me [ ASHU ASIANPAINTS PALLAVPURAM PHASE 2 MEEERUT 250110 ] sujjested me to take APEX ADVANCED DUSTPROOF .I get painted my house few days before but now the paint get faded day by day . please resolve my problem as soon as possible .
                              thankyou
                              Aug 22, 2021
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2021
                              Asian Paints Customer Care's response
                              We are extremely sorry for your experience and understand the concerns raised by you. We have escalated your complaint to the relevant team who will work towards addressing the same.
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                                V
                                Venkat nvs
                                Jul 19, 2021
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                                Hi, I recently painted my house with Royale shyne as per the painting process and though the walls look good with it but still that paint can't even withstand a gentle scratch from 18 months baby, seriously! even with such a delicate scratch it can peel of quite easily and I am seriously disappointed and feel cheated for buying such a costly paint, didn't expect it to be so practically useless & is not worth the money. It is very worrisome especially since I have a baby in my house. How can Asian paints help me in regards to it.
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                Hi Venkat, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                  N
                                  Nabeel Nakunnath
                                  Jul 14, 2021
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                                  Iam an Architect and I have never seen such a thing in my 10 years of experience!!!

                                  Have anybody seen paint coming off while cleaning the wall with wet cloth just after a week of painting the wall...

                                  Paints applied-
                                  Asian paints apcolite premium on interior walls(got different shades on the wall after applying 3 coats of paints and the asian paints executive said it’s because of less usage of paint!)

                                  Asian paints ultima on exterior walls.(paint got washed off while cleaning the dirt with a wet cloth. Asian paints executive does not know about this, I wonder what he will say for this)

                                  And the executive is the biggest comedian(Mr.Arun from calicut kerala) after visiting the site, he offered 8 litres of paint and 5 labor charges for free!!! (Remember the compensation is to paint highlighter colours on each walls of 4 bedrooms, A double height wall at living, another wall and ceiling on living area and a 7m height exterior wall)And when I asked about job risk(to pack other walls, ceiling, floor, moving furnitures etc and other miscellaneous expenses, he said they cannot bare more)
                                  He gave me two options- first one is to accept the offer and the second is to leave the case and do what I want. And I accepted the second offer.

                                  I thought of sharing the photos and videos everywhere it’s possible...
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                    M
                                    Mandar V Bhamre
                                    Jul 10, 2021
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                                    Resolved

                                    Adress. JUPITER ABC CHS lodha Paradise Majiwade Thane 400605.

                                    After painting our socy bulding from outside The Bedroom walls are damp and internal paint surface is damaged
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Asian Paints customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2021
                                    Asian Paints Customer Care's response
                                    Hi Mandar, we are sorry for the experience you had with our products. We request you to share your contact number via inbox so that we can connect with you to address your concerns.
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                                      H
                                      HemantSapna
                                      Jul 8, 2021
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                                      Resolved

                                      Address: 16/2, Dharampura Colony, Near Hazira Park, Distt. Gurdaspur, Batala (143505)

                                      Hi Team,
                                      This is regarding complaint against asian paints which we used to paint our house in year 2020.
                                      But its not even 1 year completed and the paint is peeling off from the walls
                                      which is looking very bad.
                                      Number of the bucket from which paint was used is : [protected]
                                      and price was Rs. 4890 for 20 litres.

                                      We want to get it repaired by the company as soon as possible.

                                      Phone Number: [protected]
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Asian Paints customer support has been notified about the posted complaint.
                                      Hi Hemant, Hi, we are sorry to read about your unfortunate experience with our services. Can you please reply to this message with your contact number once again as we are unable to view the same in the above post? Our team will connect with you to understand and address your concerns
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                                        GunPrime
                                        Jul 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: Bahadur Housing Colony , Near Jeevandeep Hospital , Pincode - 800026

                                        I have used the Royale Shyne for all my walls and ceilings, followed every instruction provided by Asian paints, but the paint is getting scratched very easily, even just with a finger

                                        I don’t know know what I am supposed to do with this, I have already painted whole house with it, it have no durability at all

                                        Please Help Resolve this issue
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Asian Paints customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 08, 2021
                                        Asian Paints Customer Care's response
                                        Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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