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Asian Paints Complaints & Reviews

3.9
Last updated Mar 31, 2024
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Asian Paints Phone Numbers

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+91 22 3981 8000
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+91 22 3981 8888

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Asian Paints Head Office Address

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India
400 055

Asian Paints reviews & complaints page 18

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I bought and applied Asian Paints Apex Ultima (Yellow) three weeks ago on my house's exterior side. I notice ants eating away the paint leaving white patches....
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Kaura
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wall Paper fix on 10-01-2021. Now it is infix Please fix it.

My house was painting with effect from[protected] as per your executive Sh. Pratap Shukla with Sh. Robin. As per Pratap Shula and Robin advised I fix Wall Paper. The painting and Wall Paper completed on[protected]. Now Wall Paper was not pasted properly or infix.
You are requested to repair the wall paper as early as possible. I have contact so many time Mr. Robin but he not pick up my call.
Please expedite the matter....
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Arun28balaji
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touchup and cleaning work not completed

Address:51-A/1, Thanthai Periyar Nagar, Ayanavaram, Chennai

Hi,

I have booked Asian paints safe Painting service for Painting and Enamel of my house in Chennai. Painting and enamel work is done on last Saturday(03 Apr 2021) but touchup and cleaning work was pending. Contractor( Saravanan) said they will complete pending touchup and cleaning work at the earliest. But after 1 week also still they did not come to site for pending touchup and cleaning work.

Arun
Ph:...
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Minal Thakkar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about warranty card

Address:Ahmedabad

I have done water proofing on terrace of my bungalow on 6th march 21.. I did not receive warranty card as promised by the executive of Asian Paints...
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Mr. Niraj Kumar Soni
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of Material, Executive are not responding.

Address:HNO.214A, PRAGATI NAGAR-Indore

Dear Sir,

I would like to apprise you that we are from Indore Institute of Science & Technology. We are doing interior & Exterior painting of our existing Buildings. Already we have purchase material for priming work from your dealer Ganga Paints ([protected]).

The executive from Asian Paints who were coordinating our project were Mr Vidhyut ([protected]) & Mr. Amit ([protected]).

Now these guys...
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RaghuKamath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dark Blue Paint had white fungus kind of patches within a month of application

Dear Sir/Madam:

I had complained about this to asian paints on Feb 12th. Their customer service person came to my house clicked pictures and since then there has been no action. Continued email follow-up and complaint on Facebook did not yield any result. Complaint ticket number provided by asian paints is ticket is [protected]. Hope to see a resolution in my lifetime.

Regards,
Raghu...
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nitin83garg19
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective PU Polish and Not Care About Customers

Address:Ajnara Legarden, Greater Noida West (U.P.)

Is this a way, you treat your customer? I am complaining regularly from Jan, 2021 about poor Polish service in my home. Till March, No one taking care any action and didn't got any message from you that you will take action?

One person Saurabh visited(Noida Area) from Asian paint and agreed to the faulty area and committed to re-polishing the same. A month back, i didn't get any update and i called him then he said we are following...
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9902017724
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving wrong colour by knowing also

Address:Vinayaka paints chitradurga karnataka 577501

I sended a colour matching of nickel grey 6126 and stoic grey 8430 of screen shot of asian paint pdf file to the lady worker of Vinayaka paints chitradurga karnataka, she din't saw by sms in which stoic grey 8430 showing brown colour, instead she gave me grey color to my father, when I gone shop and tell them they R simply lieing and ruding baldy, they don't Exchange my colour, fault done by them only and ruding badly, I am totally dissatisfied...
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sannu_3110
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paint Issue & damp proofing Issue

Address:F190/3rd Floor, F7A, Rohini Sector 16, Delhi

Have took the damp proofing along with paint service at one of our premises at Delhi. Within month, we faced the issue as paint get eroded as damp proofing didn't worked.

I am coordinating with the person who provided the service from last 5 months. Every time he gave a date but couldn't keep his promise. I am writing this mail, as I now get fed up with such response of Asian Paints. Can I get a clear picture, whether my problem...
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Swarup Jena
Apr 28, 2023
This thread was updated on Apr 28, 2023
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Ant eating interior wall paints

Sir,
I have used Royal shine emulsion paint of Asian paints brand for my interior bedroom wall, Group of ants destroying the paints day by day, they are eating the paints and making a branch .I am very much dissatisfied with the Asian paints paint quality .they are taking a huge amount of money for this paint but if they can't provide the best quality then why should we trust Asian paints ....
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Mohan Beligere
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ultima Protek

On the Website of Asian Paints Ultima Protek, , Asian Paints have declared that they are offering a Sliding warranty of 5 years for colour andSliding warranty of 10 years for waterproofing with excclusions

But some of your Dealers are making written Quotes for a
"Guarantee " of 10 years
We as customers are in confusion.

Kindly clarify what is your Official Offer from Asian Paintsbr...
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ayush99347
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No Care About Customers

Address:Devkali Bypass, Ayodhya

Is this a way, you treat your customer? I am complaining regularly from December about poor paint service in my home and in February, I got message from you that you will take action but till now, no action is taken?

Your Company is the worst company with the worst paint and customer service.
AsianPaints do not care about the customer's problem....
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Rajesh kumar @1234
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against duplicate material

Address:Bokaro

Sir
I am rajesh kumar, I am leaving in bokaro jharkhand . I need your attention regarding your duplicate products.
I am using your paint products for my new flat in bokaro and I purchased asian royal paint from one shop name maa vaisno paints and hardware address : ramdih more, bokaro, jharkhand . He is selling your duplicate products, he is using ur box having no barcode and in that he is selling duplicate paint material in...
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roshanshahinas
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in starting the painting work

Address:Sankar Nagar

I would like to raise a complaint regarding the delay that is happening in painting our home. we already paid 50 percent of the amount but the work progress is not even 30 percent. And when I tried reaching out the office persons, there wasn’t any response. I kept trying to contact them for the past 1 month. Work had been delayed because of no proper response from the company person.
Kindly revert as soon as possible....
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We did roof paint from Asian Paints, WARRANTY NO :7066664 - but there is no effect and the customer care associate does not respond to our issue at all...
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AsianPaintsCustomer1977
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inaccessibility of the dealer & lead time clarity

I have used Asian Paints services in the past and had repeated this based on the good experience I had in the past. However, this has not been the case this time.
Lead time issue: After assessment of the place for painting services, i was told the lead time will be one day. This is the third day and I still dont know how many more days it is going to take. The painters state, they have no idea on what is committed and they will take...
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Csraju
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exterior painting of apartment

Address:Ch Surender raju 9550793367

I have enquired on 7/03/2021, your representative visited on 10/0321 assess the area and assured to quotation on 11/03 21 but I have not received yet. So far three people talked on the subject, but they are asking me to follow with the representative visited.
I am surprised to know that getting a quotation from a privatycompany takes so much time and I have follow up like with government officials. It a strange and ridiculous. Even...
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RejinKRfelz
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ants eating paints

Small sugar ants eating interior paints in house...
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ahanalay
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezy colour complain id 1699393

Address:Routhkhanda

I upload image of my house for colour combination on 27 th February. But i contact with helplie but still now no answer from ezy colour consultancy....
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Ramakrishna16
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Color shade selected from the Online is completely different from offline color

Address:H.No : 74, Sri Sai Raghavendra Homes, CKR and KTR convention hall, Badangpet, Hyderabad, 500058

My Cousin is in other country and he selected colors from Asia Paints android application. He selected the color(gray shade (7229)) from asian paints app but when we took the color from dealer, we got blue color shade with the same color code. I have raised an issue with asian paints and they sent agent to building location. He also confirmed that there is a color shade difference. I bought 2 boxes from dealer for this color shade and I got...
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